Precious Chiamaka
Healthcare Professional - Patient Service Associate
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About
Detail-oriented and highly adaptable healthcare professional with a Bachelor's degree in Human Anatomy and hands-on experience in patient service administration, radiography assistance, and HMO coordination. Skilled in managing patient communications, appointment scheduling, medical imaging support, and front desk operations within fast-paced healthcare environments.
Experience
Patient Service Associate (Front desk and HMO Officer) - Lagos Executive Cardiovascular Centre - Lagos, Nigeria
(2025-01 - 2026-12)
- Managed inbound and outbound patient communications, providing accurate information on hospital services and appointment availability.
- Handled HMO verification, authorisation processes, and patient documentation while ensuring compliance with hospital policies.
- Maintained detailed records of appointment data supporting operational decisions.
NYSC Intern - Military Hospital Ikoyi Lagos state - Lagos, Nigeria
(2024-01 - 2025-12)
- Assisted radiographers and medical professionals in conducting X-rays, CT scans, and ultrasound procedures.
- Supported accurate patient positioning during imaging procedures to ensure high-quality diagnostic results.
- Applied anatomical knowledge in interpreting radiographic images and assisting with preliminary observations.
Frontdesk officer and Assistant Radiographer - Nnamdi Azikwe Teaching Hospital - Nnewi, Anambra state, Nigeria
(2023-01 - 2024-12)
- Assisted in carrying out X-ray imaging procedures and ensuring patients were positioned correctly for accurate imaging results as requested by the medical officer.
- Registered patients, managed appointments, and handled front desk administrative duties efficiently.
- Maintained organized patient records and assisted with documentation for radiology services.
Frontdesk officer and Assistant Radiographer - Iyienu Mission Hospital - Ogidi, Anambra state, Nigeria
(2022-02 - 2022-10)
- Assisted in conducting X-ray radiographs, Ultrasound scan, CT scan.
- Performed front desk responsibilities including patient registration, scheduling, and record management.
- Maintained a professional and welcoming environment for patients and visitors.
- Worked effectively with healthcare teams to ensure efficient patient care and service delivery.
Education
B.sc - Human anatomy - Chukwuemeka Odumegwu Ojukwu University (2019-01 - 2023-12)