Rene Ekpoto

Enthusiastic and adaptable team player with a goal driven mindset.

MANAGER/TEAM LEAD - GENERATION CAPITAL LIMITED

(2026-03)

• Train, mentor and guide branch staff to function effectively
• Preparing financial daily/weekly reports for management
• Presenting of monthly performance review to management
• Recommend potential products or services to management by collecting customer information and analysing customer needs
• Providing accurate, valid and complete information to meet customer needs
• Create strategies to grow business opportunities
• Managing the sales team, providing guidance and coaching to ensure sales targets are met
• Developing and executing territory sales plans to meet business objective
• Build new customer relationship
• Archiving set targets in loans creation
• Meeting with potential customers to present company's offerings and negotiate business deals
• Recovery of company's loans deductions from states and local governments
• Managing of the total staff/field agents

TERRITORY SALES MANAGER - PRINCEPS CREDIT SYSTEMS LIMITED

(2024-09 - 2026-02)

• Create strategies to grow business opportunities
• Presenting of monthly performance review to management
• Managing the sales team, providing guidance and coaching to ensure sales targets are met
• Developing and executing territory sales plans to meet business objective
• Build new customer relationship
• Archiving set targets in loans creation
• Meeting with potential customers to present bank's offerings and negotiate business deals
• Recovery of company's loans deductions from states and local governments
• Training and guiding staff
• Managing of the total staff/field agents
• Enhance and establishing relationships with existing and prospective customers
• Conducting market research to identify new business opportunities
• Analysing and advancement of credit facilities to all kinds of government workers, federal, state and local government civil servants
• Organising trainings and seminars for staff
• Organising trainings and seminars for all category of customers
• Developing and sustaining solid relationship with company stakeholders and customer
• Manage and monitor loan portfolio
• Preparing financial daily/weekly reports for management
• Overseeing the sales team within the region

RELATIONSHIP OFFICER/TEAM LEAD - LETSHEGO MICROFINANCE BANK LTD.

(2021-05 - 2024-09)

• Build new customer relationships
• Training and guiding staff
• Providing insight into product development
• Developing effective strategies to reduce business cost and increase bank's profit
• Conducting market research to identify new business opportunities
• Archiving set targets in Loans Creation
• Meeting with potential customers to present bank's offerings and negotiate business deals
• Mobilization of huge deposits for the bank
• Creation of Huge MSE loans for the Bank
• Sourcing for huge deposits base for the Bank
• Enhance and establishing relationships with existing and prospective customers

BUSINESS DEVELOPMENT OFFICER - EKONDO MICROFINANCE BANK LTD.

(2020-01 - 2021-04)

• Developing and sustaining solid relationship with company stakeholders and customer
• Analysing customer feedback data to determine whether customer are satisfied with bank's products and services
• Build new customer relationships
• Training and guiding business development staff
• Providing insight into product development and competitive positioning
• Developing effective strategies to reduce business cost and increase bank's profit
• Conducting market research to identify new business opportunities
• Meeting with potential customers to present bank's offerings and negotiate business deals
• Sourcing for term loan facilities for the bank
• Mobilization of huge deposits for the bank
• Resolve customer issues
• Ensure customer financial needs are met
• Develop and monitor bank sales strategies

ACTING MANAGER CORPORATE BRANCH - EKONDO MICROFINANCE BANK LTD.

(2019-09 - 2020-01)

• Create strategies to grow business opportunities
• Build new customer relationships
• Resolve customer issues
• Ensure customer financial needs are met
• Develop and monitor bank sales strategies
• Manage and monitor loan portfolio
• Identifying and developing new sources of business
• Train, mentor and guide branch banking staff to function effectively
• Preparing financial daily/weekly reports for management
• Presenting of monthly performance review to management
• Recommend potential products or services to management by collecting customer information and analysing customer needs
• Providing accurate, valid and complete information to meet customer needs

DEPOSIT MOBILIZATION/LOAN OFFICER - EKONDO MICROFINANCE BANK LTD.

(2017-08 - 2019-09)

• Marketing and sales of all bank's deposit products
• Sourcing for new and maintaining existing deposit clients
• Enhance and establishing relationships with existing and prospective customers
• Archiving set targets in deposit mobilization
• Participation in market storms
• Evaluate credit worthiness by processing loan application and documentation within specified limits
• Interview applicants to determine financial eligibility and feasibility of granting loans
• Determining all applicable ratios and metrics and set up repayment plans
• Assessing customer needs, explore all options and introduce different types of loans
• Serves as underwriter to loan and deposit customers
• Operate with laws and regulations and adhere to lending compliance guidelines
• Complete loans contracts and counsel clients on policies and restrictions

CUSTOMER SERVICE OFFICER - EKONDO MICROFINANCE BANK LTD.

(2017-02 - 2017-08)

• Resolve product or service problems by clarifying customer's complaint
• Recommend potential products or services to management by collecting customer information and analysing customer needs
• Identify and assess customer's needs to achieve satisfaction
• Providing accurate, valid and complete information to meet customer needs
• Resolve customer complaints via phone, email, social media and in-person
• Opening of accounts for new customers
• Inform customer of deals and promotions
• Sell products and services
• Deliver qualitative service to customers
• Build customer relationships
• Maintain customer database and update periodically

CUSTOMER SERVICE OFFICER - CROSS PACIFIC CONSULTANCY SERVICE (CPCS)

(2015-06 - 2016-04)

• Answer customer inquiries via phone, email, and in-person
• Create and maintain reports about customer interactions
• Pitch ideas for improving customer care
• Ensured quality of clients are met

DATA ANALYST - CROSS PACIFIC CONSULTANCY SERVICE (CPCS)

(2015-03 - 2015-06)

• Collecting and interpreting data
• Analysing results
• Preparing reports based on analysis and presenting to management
• Identifying patterns and trends in data sets
• Working alongside teams within the business to establish business needs
• Removing corrupted data
• Performing initial analysis to assess the quality of the data
• Performing final analysis to provide additional data screening

BSC - BANKING AND FINANCE - UNIVERSITY OF CALABAR (2018-04)

WEST AFRICAN SENIOR SCHOOL CERTIFICATE (WASSCE) - GOVERNMENT COMPREHENSIVE HIGH SCHOOL AKAMKPA (2011-06)