Rita Okonkwo

Customer-focused and results-driven professional with over two years of experience in sales, customer service, and client relationship management. Holds a Bachelor of Science (B.Sc.) in Zoology and has a proven ability to deliver exceptional customer experiences, resolve inquiries efficiently, and build lasting client relationships. Experienced in sales operations, transaction processing, social media management, and customer engagement.

Proficient in Microsoft Office Suite, data management, and professional communication. A quick learner with excellent interpersonal skills, strong attention to detail, and the ability to thrive in fast-paced, target-driven environments.

Sales Associate at Alvinfrance Plywood Limited (2025-09 – Present)

• Assist customers with product inquiries and recommend suitable products.
• Deliver excellent customer service and resolve complaints professionally.
• Process sales transactions accurately and maintain records.
• Build strong customer relationships.
• Collaborate with colleagues to achieve sales targets.

Social Media Manager (Remote) at Lincoln'Art (2025-01 – 2025-06)

• Managed company social media platforms.
• Responded promptly to customer inquiries.
• Created and scheduled engaging content.
• Managed customer feedback and relationships.

Sales Representative at Teejay Ethanol Ventures (2023-11 – 2025-01)

• Promoted products and generated sales.
• Assisted customers with purchasing decisions.
• Maintained accurate records.
• Resolved customer complaints.
• Contributed to monthly sales targets.

Bachelor of Science (B.Sc.) in Zoology – University of Ilorin (2018 – 2023)