Splendour Emerenini
CUSTOMER SUCCESS | BOOKKEEPING | FRONT DESK PROFESSIONAL
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About
Organized and detail oriented professional with strong skills in bookkeeping, record keeping, office administration, and customer service. A B.Sc. Economics graduate with excellent numerical, communication, and organizational abilities, seeking opportunities in Accounts, Administration, Reception, or Customer Service.
Experience
Receptionist / Front Desk Assistant at Crown Prince Autos (2024-01 – Present)
- Received visitors and customers professionally, responded to enquiries and directed them appropriately.
- Managed incoming calls, email correspondence, appointments and routine front-desk records.
- Resolved routine customer requests promptly and escalated complex matters to the appropriate colleague
Administrative / Customer Service Assistant at Afro Real Estate (2021-01 – 2024-12)
- Provided day-to-day administrative support including data entry, filing, document preparation and record updates.
- Assisted customers with enquiries while maintaining a professional and service-focused approach.
- Prepared correspondence, updated office records and supported scheduling and follow-up activities.
- Worked effectively with colleagues to complete assigned tasks accurately and within deadlines
Accounts / Bookkeeping Assistant at Greenfield Business Support Ltd (2019-01 – 2020-12)
- Maintained accurate records of daily income, expenses, invoices, receipts and payments
- Updated Excel spreadsheets and assisted with basic reconciliation of transactions and account records.
- Prepared and organized supporting documents for payments, purchases and routine financial reporting
Education
Bachelor of Science (B.Sc.) in Economics – University of Port Harcourt (2016-01 – 2019-12)
Certification in bookkeeping and accounting – The Open University (2026-12)
