Stanley

Business Management professional with hands-on experience in administrative support, customer service, short-term-rental operations, business coordination, and project-based B2B prospect research. Skilled in organizing accurate spreadsheet records, researching companies and business contacts, preparing structured prospect lists, managing customer communications, and maintaining operational trackers. Experienced with Microsoft Office, Google Workspace, and HubSpot Sales Hub.

Detail-oriented, process-driven, and comfortable working independently from defined instructions and quality criteria.

Lead Research & Business Outreach Projects (2026-01 – Present)

• Research target companies and business contacts for B2B outreach projects, following defined industry, geography, and qualification criteria.
• Organize prospect and decision-maker information in structured spreadsheets and contact records.
• Use a verification-first approach to distinguish available public business contact routes and document source links for review.
• Prepare sample lead lists and supporting research notes to demonstrate field completeness, relevance, and data organization.

Founder & Creative Director at DREAMZ&STEPS LTD (2022-01 – 2025-12)

• Managed day-to-day business operations, client enquiries, supplier coordination, and project communications.
• Maintained business and project records using Microsoft Office and spreadsheets to support tracking and timely delivery.
• Coordinated client and partner communications, handled service issues, and maintained professional customer relationships.
• Supported business development and customer engagement through relationship management and social media activities.

Airbnb Host & Short-Term Rental Manager (2020-06 – 2024-02)

• Coordinated reservations, calendar availability, guest communications, and service-provider schedules across multiple properties.
• Maintained booking, revenue, and expense records using spreadsheets and Google Workspace.
• Responded to guest enquiries and issues, coordinated cleaning and operational tasks, and followed up to maintain service standards.
• Organized recurring operational information and supported consistent delivery of short-term-rental services.

Front Desk / Guest Services (2018-02 – 2020-04)

• Handled customer enquiries and front-desk communications while maintaining accurate service records.
• Supported appointment scheduling, coordination, data entry, and document organization.
• Escalated customer or operational issues to management and handled customer information discreetly.

B.Sc. in Business Management – University of Calabar (2017 – 2021)