Tiwo Samuel

Results-oriented Health Information Management professional with 4+ years of applied experience in medical records management, healthcare data quality, patient registration, and clinical documentation. Well-versed in the operational framework of Health Maintenance Organisations (HMOs), including enrolment processing, pre-authorisation, claims verification, capitation management, and provider-enrollee service coordination. Trained in ICD coding, health information confidentiality, and regulatory compliance with a strong foundation in Electronic Health Records (EHR) systems and health data reporting.

Demonstrates proven capacity to work accurately in high-volume clinical environments, communicate effectively across multidisciplinary teams, and uphold the highest standards of data integrity and patient confidentiality.

Medical Records Officer – SIWES at University College Hospital (UCH) (2021-04 – 2021-07)

• Processed new patient enrolments, verified bio-data, and maintained medical records in compliance with hospital standards and confidentiality protocols — directly paralleling HMO enrolment and membership administration workflows.
• Conducted thorough review of patient records for completeness, accuracy, and regulatory compliance, ensuring high data quality standards consistent with HMO claims adjudication requirements.
• Managed retrieval and preservation of patient health records to support timely clinical decision-making, mirroring HMO pre-authorisation and referral documentation processes.
• Communicated patient medical information to multidisciplinary healthcare teams, facilitating informed care delivery — a critical function in HMO provider network coordination.

Medical Records Officer – Practicals at University of Medical Sciences Teaching Hospital (UNIMED) (2025-06 – 2025-08)

• Administered patient registration, records indexing, filing, retrieval, and documentation verification in a high-volume tertiary hospital environment.
• Ensured strict confidentiality and security of patient health information in compliance with institutional and national health information management standards.
• Supported healthcare professionals through accurate and timely provision of patient data required for clinical service delivery — essential for HMO benefit verification and utilisation review.
• Maintained compliance with healthcare regulations and institutional record-keeping policies, with emphasis on documentation accuracy critical for claims processing.

Medical Records Officer – Practicals at University College Hospital (UCH) (2020-04 – 2021-07)

• Maintained accurate, organised patient records while enforcing compliance with confidentiality and data protection standards relevant to managed care environments.
• Assisted in generation, storage, preservation, and retrieval of patient health information for both clinical and administrative purposes.
• Contributed to records management process improvements that enhanced data accessibility and continuity of care — a key performance metric in HMO service delivery.

General Secretary at NAHIMS Southwest Zone (2025-06 – 2026-06)

• Managed official correspondence, records, reports, and administrative documentation — demonstrating the precision and confidentiality standards required in HMO administrative operations.
• Prepared meeting agendas, policy documents, and reports for the zonal executive, applying the documentation and information management skills central to HMO compliance functions.
• Maintained comprehensive organisational records and coordinated communication between executive bodies and institutional chapters.

Chairman, National Working Committee at National Association of Health Information Management Students (NAHIMS) Nigeria (2025-01 – 2026-02)

• Provided national-level leadership and oversight across strategic programmes, leading policy implementation and performance monitoring — skills transferable to HMO branch management and service quality oversight.
• Chaired multi-region committee meetings and facilitated collaboration among student leaders and professional stakeholders across the country.

Video Editor & Media Producer (Remote) at HIM Media Nigeria (2020-07 – Present)

• Produced health-focused video content aligned with organisational communication objectives, contributing to health awareness dissemination relevant to HMO public health engagement.
• Monitored KPIs to assess content effectiveness and implemented process improvements to enhance production efficiency.

Minister of Information at NAHIMS Southwest Zone (2023-01 – 2024-12)

• Managed organisational communications and publicity, developed media strategies, and coordinated public relations activities — relevant to HMO member communication and health education campaigns.

Vice President at Christian Fellowship of Health Information Management Students (CFHIMS) (2021-01 – 2022-12)

• Provided strategic leadership in planning and implementing student fellowship programmes, managing operational plans and utilising data-driven feedback for programme improvement.

Hospital & Campus Evangelism Secretary at UCH Christian Fellowship (2021-12 – 2023-12)

• Coordinated multidisciplinary medical outreach programmes involving Doctors, Nurses, Pharmacists, and Health Information Managers — reflecting the cross-functional collaboration skills essential in HMO provider network management.
• Managed programme logistics, volunteer mobilisation, stakeholder engagement, and activity reporting for community health campaigns.

Class Governor at Department of Health Information Management, Adeleke University (2024-01 – Present)

• Serve as official liaison between students, lecturers, and university management, coordinating academic activities and advocating for student welfare.

Honourable Member / Clerk at Student Representative Council (SRC), SHIM-UCH (2021-01 – 2023-12)

• Served as official records and documentation officer; prepared minutes, reports, and official correspondence with full confidentiality.

Bachelor of Health Information Management (B.HIM) in Health Information Management – Adeleke University (2023-01 – 2026-12)

National Diploma – Health Information Management in Health Information Management – School of Health Information Management, University College Hospital (2020-01 – 2022-12)

Senior School Certificate (SSCE) – Igoba Community High School (2013-01 – 2019-12)