Skip to main content
Tope Adebanjo

Tope Adebanjo

Customer Relationship Manager

Talent
LagosMember since October 28, 2026
Microsoft Office Suite (Word, Excel and PowerPoint)Administrative and schedule managementRecord keeping and documentationInventory monitoring and stock reconciliationPurchasing and supplier coordinationCustomer service and relationship managementCommunication and teamworkAdaptability and problem-solving
·

Hire this person

Send a job offer directly to this candidate

Microsoft Office Suite (Word, Excel and PowerPoint)Administrative and schedule managementRecord keeping and documentationInventory monitoring and stock reconciliationPurchasing and supplier coordination

About

Practical and organized professional with strong administrative and schedule-management skills, able to provide effective support toward defined goals. Experienced in managing office calendars, handling sensitive correspondence, maintaining records, supporting inventory and purchasing activities, and engaging with customers. Committed to professional ethics, teamwork, continuous learning, and developing the skills needed to progress in the corporate environment.

Experience

Customer Relationship Manager (CRM) at Moniepoint (2026-02 – 2026-09)

  • Guided walk-in and prospective customers through registration on the Moniepoint Personal Banking app.
  • Assisted customers with identity verification, including BVN, NIN, phone OTPs and facial-recognition capture, to support KYC compliance.
  • Linked unassigned Moniepoint instant debit cards to newly created or existing personal accounts without cards.
  • Conducted direct outreach in commercial centres, residential areas, transportation hubs, institutions and markets to acquire new users.
  • Explained personal-banking features to prospective customers, including transaction availability, savings, transfer speeds and instant debit-card access.

Procurement Officer at All Time Packaging (2025-01 – 2025-12)

  • Researched, evaluated and selected suppliers based on quality, pricing, delivery speed and reliability.
  • Negotiated contract terms, prices, payment schedules and delivery arrangements with suppliers.
  • Processed purchase requisitions and converted them into accurate purchase orders.
  • Monitored open orders and followed up on deliveries to resolve shipping or order discrepancies.
  • Coordinated with accounting and warehouse teams to verify invoices and support prompt payment.

Stockroom Supervisor at Awoof Berekete Restaurant (2024-06 – 2024-12)

  • Recorded inventory transactions, including deliveries, returns and adjustments.
  • Checked stock levels regularly and reconciled discrepancies.
  • Initiated purchase requisitions when stock levels were low and stopped purchases when stock levels were high.
  • Released required items for daily operations when needed and ensured materials were stored in the correct locations.

Child Care Assistant at Home Sweet Home Orphanage (2024-02 – 2024-05)

  • Prepared detailed weekly reports and participated in team meetings.
  • Worked effectively with team members to achieve assigned goals and tasks.
  • Communicated with team members and supervisors to support the development of quantitative models intended to improve operations.

Education

OND in Business Administration – Yaba College of Technology

Skills

Customer Relationship Manager

Reviews