Treasure Paul

Results-driven Executive Chef & Operations Manager with expertise in menu development, pastry and confectionery, plus strong customer care and administrative coordination. Skilled at delivering quality meals, managing kitchen operations, and building client relationships to drive repeat business.

Executive Chef at Zion Treatz Ng (2023-01 – Present)

• Plan and develop menus, recipes, and specials.
• Supervise all food preparation, cooking, and plating
• Plan and place orders for raw materials, ingredients, and kitchen supplies.
• Source and negotiate with vendors/suppliers for best price + quality.
• Manage stock levels, monitor inventory, and prevent shortages/waste.
• Verify quality and freshness of all incoming supplies.
• Maintain records of purchases, deliveries, and supplier payments.
• Develop profitable menus and pricing based on food cost
• Create seasonal specials and promotions to drive sales
• Handle quotations and proposals for events, bulk orders, catering
• Track daily/weekly sales, revenue, and profit margins
• Upsell products: cakes, pastries, small chops, catering packages.
• Consult with clients on orders: cakes, events, custom meals.
• Manage client expectations, briefs, and feedback.
• Handle complaints and resolve issues professionally.
• Build long-term relationships for repeat business and referrals.
• Maintain client database and follow-up after orders.
• Supervise food preparation, cooking, plating, and presentation standards
• Enforce food safety, hygiene, and HACCP compliance in kitchen.
• Conduct taste tests and final quality check before service/delivery.
• Standardize recipes and portion control for consistency.
• Train staff on quality standards and proper handling/storage

Customer Service Officer at Treasures Bakery and Confectionery (2017-01 – 2018-12)

• Took customer orders for cakes, pastries, food and bread via call and WhatsApp.
• Explained products, prices, flavors, and lead time to customers.
• Handled complaints about orders/delivery and resolve them fast.
• Followed up after delivery to check satisfaction + get reviews.
• Updated order records and delivery schedule.

B.Sc in Mathematics – Federal University Lokoja (2018-01)

– Polytechnic Secondary School Idah (2013-01)

– National Youth Service Corp (NYSC) (2019-01)