Ubong Matthew
Computer Technician & Technical Support Professional
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About
Detail-oriented professional with 7+ years of hands-on expertise in computer and HP printer diagnostics, repair, and technical support, complemented by experience in classroom instruction, field verification, and administrative operations. Proven record of maintaining accurate documentation, delivering reliable customer service, and solving technical problems efficiently. Bachelor of Arts graduate in Education & History with strong communication, organizational, and troubleshooting skills, seeking to apply a versatile technical and administrative skill set in a growth-oriented role.
Experience
State Agent at COREVIEW Checks Services Limited (2025-01 – 2026-01)
- Executed field verification assignments with accuracy and adherence to compliance standards.
- Compiled detailed reports and maintained confidential client records.
- Built and sustained professional relationships with clients and stakeholders to ensure service quality.
Computer Technician at Hi-Tech Computers, Uyo
- Diagnosed and repaired hardware and software faults across desktop and laptop systems, drawing on 7+ years of practical technical experience.
- Installed, configured, and optimized operating systems and software applications for clients.
- Specialized in HP printer repair and maintenance, resolving recurring technical issues and minimizing client downtime.
- Delivered responsive technical support and customer service, ensuring high client satisfaction and repeat business.
Student Teacher at West Itam Secondary School (2024-04 – 2025-08)
- Designed lesson plans and delivered engaging classroom instruction aligned with curriculum standards.
- Managed classroom activities and assessed student performance and progress.
- Maintained accurate academic records and supported broader school administrative functions.
Student Teacher at Community Secondary School, Four Towns, Uyo (2024)
- Delivered classroom instruction and supported lesson planning and curriculum delivery.
- Assisted with student assessment, classroom management, and academic record keeping.
- Gained foundational teaching experience in a secondary school environment.
Education
Bachelor of Arts in Education & History – University of Uyo (2025)
West African Senior School Certificate – Danson Secondary Commercial School (2020)
