Victor Clement

Results-driven OTA/Co-Hosting Short-Term Rental Management Specialist with hands-on expertise managing multi-platform property operations across Airbnb, Booking.com, Expedia, and VRBO. Skilled in listing optimization, dynamic pricing (PriceLabs, Beyond Pricing), guest communication, and end-to-end guest journey management. Proficient in channel management systems including Guesty, Hostaway, and Hospitable.

Proven ability to drive occupancy growth, improve OTA rankings, and maximize revenue through data-driven pricing strategies, seasonal promotions, and operational efficiency delivering guest-centered, tech-enabled results.

Remote OTA management Specialist - Averi International (8MH Organic) - India

(2026-04 - 2026-06)

• Creates, maintain, and optimize listings across OTA platforms, ensuring accurate details, compelling photos, and compliance with brand/regulatory standards.
• Managed dynamic pricing protocols, update rates and room availability in real time, and adjust promotions based on competitor activity to maximize occupancy and revenue.
• Track and analyze key metrics such as occupancy, conversion rates, and revenue; prepare performance reports and implement SEO/content strategies to boost visibility.
• Respond promptly to guest inquiries, manage reviews and feedback, and coordinate with operations teams to deliver consistent, high-quality guest experiences.
• Negotiate commissions and visibility packages with OTA partners, align with marketing/sales teams, and ensure accurate financial reporting of OTA-generated revenue.

Remote OTA management Specialist - Averi International (8MH Organic) - India

(2026-04 - 2026-06)

Achievements

• Successfully created and optimized property listings across multiple OTA platforms, ensuring accuracy and improved visibility.
• Developed and maintained dynamic pricing protocols, leading to competitive positioning and revenue growth.
• Consistently updated rates and availability to align with market demand, reducing booking errors and maximizing occupancy.
• Increased guest response rate by streamlining communication processes and improving turnaround time.
• Boosted booking conversion rates through enhanced listing presentation, targeted promotions, and proactive guest engagement.

Airbnb Account Management - The Niche Homes and Apartment - Lagos, Nigeria

(2026-01 - 2026-03)

• Created and maintained accurate, compelling property listings with professional photos, detailed descriptions, and updated amenities.
• Managed dynamic pricing and availability calendars to maximize occupancy and revenue while avoiding double bookings.
• Responded promptly to guest inquiries, coordinated check-in/check-out processes, and ensured a seamless guest experience.
• Monitored guest reviews and feedback, implementing improvements to enhance satisfaction and ratings.
• Tracked booking performance and prepared reports to evaluate occupancy, conversion rates, and revenue trends.

Airbnb Account Management - The Niche Homes and Apartment - Lagos, Nigeria

(2026-01 - 2026-03)

Achievements

• Properly listed multiple properties across Airbnb, ensuring compliance and improved visibility.
• Developed and maintained pricing protocols, leading to consistent revenue growth.
• Increased booking conversion rate by optimizing listings and implementing targeted promotions.
• Improved guest response rate through faster communication and streamlined processes.
• Enhanced overall guest satisfaction, reflected in higher ratings and repeat bookings.

Apartment Property Management - City Apartment - Warri, Nigeria

(2025-10 - 2025-12)

Conducted comprehensive property audits to assess readiness, compliance, and market positioning.

• Optimized property listings with improved descriptions, keyword use, and photo session guidance to boost visibility and bookings.
• Advised owners on professional photography and staging to enhance guest appeal and maximize occupancy.
• Provided general property management oversight, including vendor coordination, maintenance scheduling, and guest communication.
• Delivered business and market insights to owners, including pricing strategies, competitive analysis, and recommendations for revenue growth.

Apartment Property Management - City Apartment - Warri, Nigeria

(2025-10 - 2025-12)

Achievements

• Increased booking conversion rates through listing optimization and improved property presentation.
• Enhanced guest satisfaction and ratings by advising on service improvements and property readiness.
• Helped owners achieve stronger market positioning and higher occupancy through tailored business and market advice.

Virtual Operations Manager (Remote) - Greymond Women, Orphans and Charity Foundation - FCT Abuja, Nigeria

(2025-05 - 2026-06)

• Lead and coordinate day-to-day operations of projects and outreach programs, ensuring effective planning, execution, and timely delivery of initiatives.
• Managing operational staff and volunteers, facilitating communication, task delegation, and performance monitoring to maintain workflow efficiency.
• Maintain accurate documentation of program activities and reports, while tracking progress indicators and supporting monitoring and evaluation efforts.
• Collaborate with donors, partners, and beneficiaries, representing the organization in meetings and community engagements to strengthen program impact and visibility.
• Developed, reviewed standard operating procedures (SOPs) and Memorandum of Understanding(MOU)
• Maintained an up to date inventory management.
• Conduct and Supervise hiring process for new employee

Operations and Administrative Lead - UI Cleaning Services - Delta State, Nigeria

(2019-02 - 2025-04)

• Handled recruitment, training, and supervision of employees to ensure high-quality service and customer satisfaction.
• Managed daily operations of an industrial cleaning and laundry business, overseeing staff, logistics, and client service delivery.
• Managed business administration including procurement, scheduling, bookkeeping, and compliance using Microsoft Office, Gmail, and Google Drive.
• Led marketing and client acquisition through social media and digital communication, driving business growth and retention.
• Give quotes, book leads, update CRM records and respond to customers messages.
• Enter job details, update spreadsheets, respond to reviews and write SOPs for tasks.

Operations and Administrative Lead - UI Cleaning Services - Delta State, Nigeria

(2019-02 - 2025-04)

Key Achievements

• Built a loyal client base and consistently maintained service quality, resulting in repeat business and referrals.
• Successfully managed all aspects of the business from startup to sustained profitability over three years.
• Conducted and supervised hiring process for employees both part time and full time.

Personal assistant/Operations assistant - Artek Nigeria Limited - Delta State, Nigeria

(2017-07 - 2019-02)

• Handled procurement, logistics, and timely delivery of materials and equipment to support uninterrupted site operations.
• Supervised workers and enforced HSE protocols, drawing on certified safety training to maintain compliance and ensure a safe work environment.
• Maintained project documentation, managed communication with clients and field teams, and used Microsoft Office, Gmail, and Google Drive for efficient reporting and records management.

Personal assistant/Operations assistant - Artek Nigeria Limited - Delta State, Nigeria

(2017-07 - 2019-02)

Key Achievements

• Successfully ensured uninterrupted site operations through efficient resource planning and worker supervision.
• Improved site safety and compliance by implementing HSE protocols.
• Built strong client relationships and streamlined documentation and communication workflows.
• Developed, reviewed standard operating procedures (SOPs) and Memorandum of Understanding(MOU)
• Maintained an up to date inventory management.

Bachelor in Education - Social Studies - Obafemi Awolowo University (2014-09 - 2014-09)