Victoria Peter

Dedicated, organized, and detail-oriented professional with experience in administrative support, customer service, cash handling, and office operations. Excellent communication, problem-solving, and organizational skills with the ability to work independently and as part of a team. Committed to delivering quality service while maintaining professionalism and efficiency.

Cashier - Lavish Loft Lounge & Game Hub - Abuja State

(2026)

• Processed customer payments accurately.
• Welcome customers warmly and professionally
• Balanced cash register at the end of each shift.
• Assisted customers with inquiries and complaints.
• Issue gaming tickets to customers
• Respond to customer inquiries about games and services professionally
• Maintained accurate sales records.
• Ensured a clean and organized checkout area.

Customer service representative - NovaCare Limited - Abuja

(2025-01 - 2026-12)

• Respond to customer inquiries, complaints and request while providing timely and accurate resolution.
• Identity customer needs and provide appropriate solution
• Maintain high level of customer service and professionalism during every interaction.
• Follow established call center scripts, procedure and standards
• Handle customer calmly and professionally.

Cashier & Cook - Chicken Republic - Kaduna State

(2020-01 - 2023-12)

• Receive payments by cash, card, transfer, or other approved methods.
• Issue receipts and provide customers with accurate change.
• Record daily sales transactions accurately.
• Attend to customer inquiries and resolve complaints professionally.
• Prepare and cook meals according to recipes and company standards.
• Ensure food is served on time and in the correct portions.
• Maintain high standards of food quality, taste, and presentation.

Cashier - A.A. Rano filling station - Kaduna State

(2025)

• Coordinating with pump attendants to ensure the correct fuel sales are recorded.
• Following company policies on cash handling, fraud prevention, and customer service.

P.O.S operator/Cashier - Panray Integrated Resources

(2019)

• Process customer payments using the POS terminal (cash, card, bank transfer, or mobile payments).
• Issue receipts and ensure transactions are recorded accurately.
• Balance the cash drawer and reconcile daily sales at the end of each shift.
• Verify the accuracy of payment amounts and report any discrepancies.
• Assist customers with payment-related inquiries and resolve minor issues professionally.
• Maintain accurate records of sales and transactions.

Computer operator - Charis Computer Technology - Kaduna State

(2018-01 - 2019-12)

• Prepare, format, and print reports, letters, and other documents.
• Perform regular data backups to prevent data loss.
• Manage electronic files and maintain organized digital records.

National Diploma - Kaduna Polytechnic (2022-01 - 2025-12)

Senior Secondary School Certificate - L.E.A Secondary School, Narayi (2013-01 - 2018-12)

Primary School Certificate - L.E.A Primary School, Narayi (2008-01 - 2013-12)

Diploma in Computer Training - Computer Training - Charis Computer Technology (2018 - 2018)

Certificate of Proficiency - Catering - Hope foundation Catering School (2016 - 2016)