Meet Fayeeza
Detail-Oriented Graduate with Experience in Administration, Customer Service & Operations
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About
Motivated and detail-oriented individual with a strong sense of responsibility and a passion for delivering excellent service. known for a strong communication skill, reliability and a positive attitude towards team work and problem solving. quick to learn, adaptable, and always eager to take on new challenges in dynamic work environment.
Experience
Department: SERVICOM (NYSC) at Federal Inland Revenue Service (FIRS) ABUJA (2025 – Present)
- Attend to inquiries, suggestions, and complaints from taxpayer
- Track and follow up on unresolved complaint
- Conduct feedback surveys or service assessments
- Excellent communication and interpersonal skills
- Patient and professionalism
- Assisted with documentation and proper filing of official records
- Basic report writing and data handling
- Assisted in tracking file movement across departments
- Provided general administrative support to staff within the unit
Customer representative/Sales executive at Nerishden Fashion Hub
- Manage customers purchases and provide excellent customer services
- Handle returns and exchanges professionally
- Receive, inspect and record new stock
- Organize items by categories size or brand
- Assist in visual merchandising
Cashier at Saint Flairs Market (2018 – 2019)
- Scanning and billing items
- Collecting payment
- Answering customer questions politely
- Receiving and recording new stock deliveries
- monitoring stock levels and alerting when low
- Stock taking and updating inventory records
- working closely with suppliers or warehouse
- Problem solving
Sales executive at The Shoroom.ng (2026 – Present)
- Attended to clients and responded to inquiries professionally
- Assisted customers in selecting suitable products based on their needs
- Maintained strong customer relationships and ensured customer satisfaction
- Processed sales transactions and followed up on orders
- Managed and updated customer records and sales information
Education
B.A in LINGUISTIC AND AFRICAN LANGUAGES – University of Abuja (2019 – 2023)
SECONDARY SCHOOL CERTIFICATE EXAMINATION (SSCE) – Fomal Academy (2015 – 2018)
