Yakub Husseinat

Passionate and results-driven Customer Service Representative with a strong dedication to delivering exceptional client satisfaction and building positive customer relationships. Skilled in handling inquiries, resolving client concerns efficiently, and managing day-to-day operations with attention to detail. Excellent communication and interpersonal skills with a proven track record of maintaining high standards of service delivery and operational support.

Customer Service Representative

• Serve as the primary point of contact for clients, promptly responding to inquiries and resolving complaints to ensure maximum satisfaction.
• Maintain accurate client interaction logs and update service records to ensure seamless communication across teams.
• Build strong client relationships with professionalism, empathy, and clear communication.

Customer Support Associate

• Provided high-quality front-line support, addressing client questions regarding services, policies, and requests.
• Collaborated with internal departments to resolve complex customer issues promptly and efficiently.

Storekeeper / Operations Support at Dangote Refinery

• Managed material inventory, receiving logs, and stock tracking with high accuracy and attention to detail.
• Coordinated with internal staff and external suppliers to support smooth daily operations and material dispatch.

National Diploma (ND) in Public Administration – Ogun State Institute of Technology

Senior Secondary School Certificate (SSCE) – Unity Senior College