Yusuf Jauro

My name is Yusuf Jauro I'm a results-oriented Business Development Consultant and Solar Sales Supervisor with over 10 years of progressive experience in business development, sales operations, customer relationship management, field marketing, and renewable energy solutions. An indigene of Jalingo Local Government Area, Taraba State, Nigeria, I have demonstrated a strong ability to lead teams, drive revenue growth, expand markets, and build lasting relationships with customers and business partners. I have possesses practical experience in solar energy sales, inventory management, customer support, territory development, and sales team supervision, having worked with reputable organizations including NTA-STAR TV Network Limited (Startimes Solar), ENGIE Energy Access (MySol), and Lumos Nigeria, and projects within the telecommunications and Fin Tech sectors.

My expertise includes developing sales strategies, conducting product demonstrations, managing CRM systems, and delivering excellent customer experiences that contribute to sustainable business growth. Yusuf is a proactive and adaptable professional with strong leadership, communication, negotiation, and problem-solving skills. I'm been recognized for my integrity, professionalism, and ability to perform effectively in diverse and multicultural environments.

Fluent in English, Hausa, Fulfulde, and Arabic, he communicates effectively with a wide range of customers, stakeholders, and business partners. Committed to continuous learning and excellence, I seeks opportunities with reputable national and international organizations where my extensive experience, commercial insight, and passion for innovation can contribute to organizational growth, operational excellence, and long-term success. If you hired me, I will be the type of employee who takes ownership of their professional development takes the lead during challenges, and acts as positive role model for your organization.

Solar Sales Supervisor (Startimes Solar) at NTA-STAR TV NETWORK LIMITED (2025-11 – Present)

• Led a sales team to achieve and exceed monthly revenue targets through active coaching and performance monitoring
• Increased regional sales performance by implementing structured daily sales tracking and reporting systems
• Strengthened customer acquisition through direct selling and team mentorship

Regional Team Lead (RTL) at TOP IMAGE AFRICA BUSINES SOLUTION LTD (2025-09 – 2025-12)

This is a sales Job rule Managing TDR's Team to achieved their sales KPIs set targets. As a Regional Team Lead for MOMO PSB (Payment service Bank) TDR (Mobile Money, likely involving Trade Development Representatives) performs retail visits, analyzes customer needs, ensures brand visibility, builds dealer relationships, and educates dealers on products.

• Managed field sales teams to consistently achieve KPIs in mobile money services
• Expanded dealer network and improved brand visibility across assigned region
• Analyzed customer needs to optimize product positioning and sales strategy

Supervisor for the State of the Republic of Nigeria at DUKETEK LIMITED (2025-02 – 2025-06)

(FCMB ACCOUNT OPENING PROJECT) Recruitment of 150 Field across the country Making sure they meet their target of 50 account opened per day.

• Recruited and managed 150+ field agents nationwide
• Ensured agents consistently met daily targets of 50+ account openings
• Improved onboarding efficiency through structured supervision and reporting

Service Centre Agent SCA at ENGIE EnergyAccess (MySol) (2024-04 – 2024-12)

A service centre agent acts as the primary link between a company and its customers, responsible for providing prompt, accurate support via phone, email, or chat. Key duties include Managing stocks movement incoming and outgoing, resolving complaints, answering product queries, processing orders, updating CRM records, and maintaining high customer satisfaction to foster brand.

• Managed inventory and stock movement, ensuring accuracy and availability
• Resolved customer issues promptly, improving customer satisfaction rates
• Maintained CRM data and processed customer orders efficiently

State Supervisor Taraba North, MOMO PSB payment Service Bank Subsidiary of MTN Nigeria at PROVANTAGE / MACTAYCONSULTING (2021-10 – 2024-05)

• Managed inventory and stock movement, ensuring accuracy and availability
• Resolved customer issues promptly, improving customer satisfaction rates
• Maintained CRM data and processed customer orders efficiently

Inventory Officer / Sales Representative – Lumos Nigeria at Textlight Power Solutions Limited (Lumos Nigeria) (2018-10 – 2021-05)

• Drive market initiatives to achieve sales targets in the territory.
• Identify sales opportunities within the territory and explore.
• Facilitate cold and warm calls to prospective leads; schedule and follow through on calls with leads and current customers
• Managed inventory systems and ensured accurate stock records
• Achieved sales targets through proactive customer engagement and territory coverage
• Identified new market opportunities and increased product adoption

Field Operations Officer (FOO) at Shukuriyya Global Ventures Nig ltd (2018-01 – 2018-12)

• Field Execution: Implemented MTN SIM reg/KYC projects across LGAs in Taraba per NCC/NIMC guidelines.
• Agent Supervision: Coordinated 20+ agents daily. Managed attendance, routes, performance to hit targets.
• Compliance: Conducted spot checks for data accuracy, biometrics, fraud prevention. Trained agents on gaps.
• Reporting: Captured customer data via MTN CRM. Submitted daily/weekly reports on regs, performance, challenges.
• Customer Engagement: Engaged customers at markets/communities. Explained KYC, resolved issues, improved conversions.
• Logistics: Distributed SIM packs, POS devices, kits. Tracked inventory to prevent downtime.
• Stakeholders: Liaised with community leaders, security, MTN zonal office for field access/approvals.

State Supervisor Mtn Sim Registration agent at Alhasna Investment Nigeria Limted (2013-01 – 2016-09)

• Team Leadership: Supervised 20+ MTN SIM reg agents across LGAs in Taraba. Managed attendance, performance, and field activities.
• Targets & KPIs: Set daily/weekly targets per agent. Monitored CRM/dashboards. Delivered 95%+ of monthly state targets consistently.
• Compliance: Ensured 100% NCC/NIMC guideline compliance. Random checks to prevent errors, duplicate SIMs, fraud. Cut registration errors 30%.
• Recruitment & Training: Recruited and onboarded agents. Trained on SIM reg process, KYC, customer handling. Built reliable agent pipeline.
• Logistics: Distributed SIM packs, POS devices, kits. Tracked inventory and requested supplies to prevent downtime.
• Stakeholders: Liaised with MTN Zonal office, NIMC, security agencies for approvals and field support. Resolved agent/customer escalations.
• Reporting: Submitted daily/weekly reports on registrations, agent performance, challenges. Ensured accurate, same-day data uploads.
• Coverage: Mapped and assigned agents to high-volume markets and rural areas to maximize coverage and meet MTN expansion goals.

B.Sc. in Computer Science – Taraba State University Jalingo (2019-06 – 2023-02)

Professional Certificate in Operations Inventory and Scheduling Controls – Metropolitan School of Business and Management UK (2019-10 – 2021-01)

Diploma in Computer Science – College Of Education Jalingo (COEJ) (2008-01 – 2010-09)

SSCE – Government Day Secondary School Serti (2004-01 – 2006-11)

FLSC – Low-Cost Primary School, Jalingo (1996-05 – 2001-09)