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Sam Gieskes

Sam Gieskes

Hospitality & Customer Service Professional

Talent
AmsterdamLid sinds 31 augustus 2026
Customer service & guest experience in fast-paced settingsBar and front-of-house managementTeam collaboration and cross-role adaptabilityClear, confident communication with clients and colleaguesAttention to detail, presentation, and maintaining brand/service standardsReliable under pressure; strong multitasking and problem-solvingSales, persuasion, and relationship-building with international clienteleAdobe Suite
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Customer service & guest experience in fast-paced settingsBar and front-of-house managementTeam collaboration and cross-role adaptabilityClear, confident communication with clients and colleaguesAttention to detail, presentation, and maintaining brand/service standards

Over

Personable and dependable hospitality professional with over four years of hands-on experience across bar management, front- and back-of-house restaurant operations, retail sales, and high-end customer service. Proven ability to stay calm, organised, and welcoming in fast-paced, high-pressure environments while maintaining consistent quality and atmosphere for guests. Strong communicator with an eye for detail and presentation, built through a background in design and brand storytelling.

Adaptable team player, internationally educated, and driven to keep learning on the job.

Ervaring

Front- & Back-of-House Team Member at Dandy Burger (2024-07 – 2026-07)

Worked across front-of-house and back-of-house roles since the restaurant's launch in 2024, adapting quickly to different stations during busy service. Built strong teamwork, flexibility, and customer service skills in a consistently fast-paced environment.

Bar Manager at DEUS Cantina (2022-07 – 2023-09)

Managed bar operations in a high-volume hospitality venue, overseeing service flow, stock, and team coordination during peak hours. Developed strong communication, interpersonal, and customer service skills while maintaining efficiency and a positive guest atmosphere.

Factory Tour Guide at Royal Coster Diamonds (2022-05 – 2022-07)

Delivered guided tours for international visitors, translating complex production processes into clear, engaging narratives. Worked closely with high-value products and premium clientele, strengthening persuasion, trust-building, and client-facing communication skills.

Sales Associate at MANGO (2020-05 – 2020-09)

Provided customer-focused service in a fast-paced retail environment, supporting visual merchandising standards and day-to-day team workflows.

Opleiding

Bachelor of Arts (BA) in Fashion Design – Amsterdam Fashion Academy (AFA) (2022 – 2025)

Design Internship in Design – Atelier Reservé Amsterdam (2024-02 – 2024-05)

International Baccalaureate – International School Hilversum (2016 – 2020)

Vaardigheden

Hospitality & Customer Service Professional

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