Bakoly Lamah

Detail-oriented administrative and customer support professional with 7+ years of experience supporting operations, customer-facing services, reporting, records management, and cross-functional coordination in microfinance, government, and private-sector organizations. Experienced preparing reports, maintaining accurate documentation, responding to inquiries, coordinating teams, organizing business materials, and using Microsoft Office to improve efficiency. Recognized for excellent communication, organization, problem-solving, and the ability to manage multiple priorities independently while maintaining compliance with organizational policies.

Assistant Loan Coordinator at Kanteh Micro Finance (2025-01 – Present)

• Provide administrative support for daily operations and assist customers with inquiries and documentation.
• Prepare recurring Excel reports and maintain accurate operational records.
• Coordinate loan officers' activities, meetings, and required documentation.
• Monitor compliance with internal policies and maintain confidential records.
• Collaborate across departments to resolve issues and improve service delivery.

Data Evaluation Officer at Ministry of Trade and Aviation (2023-01 – 2025-01)

• Maintained databases and administrative records with high accuracy.
• Prepared reports, correspondence, and management briefings.
• Coordinated information requests between departments.
• Verified data quality and supported timely reporting.

Data Analyst at Capitol Food Company (2022-01 – 2023-01)

• Produced operational reports using Excel.
• Maintained organized business records and documentation.
• Supported managers with accurate data for decision-making.

Economics, Mathematics & Accounting Teacher at Government Rokel Secondary School (2021-01 – 2022-01)

• Taught Economics, Mathematics, and Costing, reinforcing strong foundations in financial and quantitative reasoning.
• Maintained academic and financial documentation and supported departmental budget administration.

Enumerator at Statistics Sierra Leone (2017-01 – 2017-12)

• Collected and verified household and socio-economic survey data in line with national statistical standards.
• Prepared data reports supporting broader national economic analysis.

Bachelor of Social Sciences in Economics – Fourah Bay College, University of Sierra Leone (2019-01 – 2022-01)

Diploma in Business Administration – Open Distance Learning (2023-01 – 2024-01)