Chanté Snyman
Customer-focused client care professional
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About
Warm, reliable and customer-focused client care professional with experience in high-volume, people-facing environments. Known for a polished phone and in-person manner, strong organisation, and the ability to remain calm, empathetic and solutions-focused under pressure. Collaborative team player with integrity, a willingness to learn quickly, and a genuine passion for supporting people and their pets with care and professionalism.
Experience
Retail Assistant (Part-Time) - Inside Africa - Silverdale
(2026-03)
- Deliver warm, welcoming service and build rapport with regular customers
- Handle customer enquiries in person and by phone, clarifying needs and providing simple solutions
- Process transactions accurately using POS; maintain reliable records and correct information
- Maintain organised, clean and presentable front-of-house areas to a high standard
- Stay calm and helpful during busy periods, adapting quickly to changing priorities
Crew Member (Part-Time) - McDonald's - Silverdale
(2023-05 - 2026-02)
- Supported high volumes of customers in a fast-paced environment, balancing speed with accuracy
- Communicated clearly and professionally to confirm orders and prevent errors
- Resolved issues promptly to restore customer confidence and reduce repeat follow-ups
- Followed strict procedures and quality standards, demonstrating reliability and integrity
- Worked closely with team members to keep operations running smoothly during peak periods
Sales Assistant (Seasonal) - Farmers - Silverdale
(2024-12 - 2024-12)
- Provided friendly, attentive service during peak trading periods
- Assisted customers with enquiries and helped create a positive in-store experience
- Supported store presentation and stock organisation to maintain a welcoming environment
Education
NCEA Level 3 - Orewa College (2024)