Che Ocampo

Customer-focused and sales-driven professional with experience in customer service, sales, and business operations. Known for creating positive customer experiences, building strong relationships, and achieving sales goals. Highly reliable, adaptable, and passionate about visual merchandising and product presentation. Fluent in English with strong communication skills and the ability to connect with diverse customers.

Sales Professional - Part time - Michael Hill

(2026-03)

• Delivered exceptional customer service by providing personalised recommendations on jewellery, watches, and luxury gift items, creating memorable shopping experiences and strong customer loyalty.
• Consistently achieved and exceeded sales targets through strong product knowledge, effective communication, upselling, and relationship-building skills.
• Maintained high visual merchandising standards, ensuring attractive product displays and an organised, welcoming store environment.
• Managed POS transactions, cash handling, exchanges, and returns accurately while adhering to company policies and security procedures.
• Provided expert advice on jewellery care, sizing, and customisation options to support customer confidence and satisfaction.
• Collaborated effectively with team members to maintain excellent store presentation, operational efficiency, and professional service standards.

Brand Ambassador - Cosmax Prestige Brands - Christchurch, New Zealand

(2025-05)

• Engaged with customers and promoted products effectively.
• Delivered excellent customer service and built positive relationships.
• Achieved sales targets through strong product knowledge and communication.
• Assisted customers with product recommendations.
• Maintained visually appealing product displays.
• Represented the brand professionally at all times.

Owner / Manager - RTW Retail Business - Philippines

(2001 - 2008)

• Responsibilities: Procured inventory, managed stock levels, handled customer inquiries and sales, managed finances.
• Achievements: Achieved steady sales growth, implemented effective marketing strategies.

Owner / Manager - Jewelry Buying and Selling Business

(2005 - 2012)

• Responsibilities: Sourced jewelry products, managed inventory, developed customer relationships, oversaw sales transactions.
• Achievements: Expanded product range, achieved profitability through strategic pricing.

Owner / Manager - Water Refilling Station

(2006 - 2009)

• Responsibilities: Managed daily operations, ensured compliance with regulations, handled inventory management.
• Achievement: Maintained high product quality, implemented efficiency improvements.

Owner / Manager - Car Wash Service Business

(2014 - 2023)

• Responsibilities: Oversaw all aspects of operations, developed marketing strategies, and managed finances.
• Achievements: Grew business into a reputable venture, implemented eco-friendly practices.

English Language Training and IELTS Training - Ara Institute of Canterbury and LSNZ undergrad - Business Management - Southwestern University, Philippines undergrad - Hotel and Restaurant Management - Cebu Institute of Technology, Philippines