Diya Lochan

Friendly, reliable, and customer-focused professional with experience in fast-paced customer service and retail environments. Skilled in assisting customers, handling sales transactions, maintaining stock, and working collaboratively to deliver excellent service. Physically fit and comfortable lifting heavy items, with a strong work ethic and a positive attitude.

A quick learner who is eager to develop product knowledge in baby products and complete Child Restraint Technician training. Dedicated to creating a welcoming shopping experience while supporting smooth daily store operations.

Team Member - Chicking - Lower Hutt

• Greet customers warmly and provide friendly, professional service in a fast-paced environment.
• Assist customers with orders, answer enquiries, and ensure a positive customer experience.
• Process customer orders accurately while maintaining excellent service standards.
• Work efficiently during busy periods to ensure prompt service.
• Restock food, packaging, and cleaning supplies to maintain product availability.
• Keep service counters and displays organised, clean, and presentable.
• Maintain high standards of cleanliness throughout customer and staff areas.
• Sweep, mop, sanitise surfaces, empty rubbish bins, and follow food safety procedures.
• Report maintenance or safety concerns to supervisors promptly.
• Work closely with colleagues to support daily operations and meet customer needs.
• Adapt quickly to changing priorities during peak trading periods.

Team Member - Hanna Bakers - India

(2018-01 - 2024-01)

• Assisted customers with selecting bakery products and beverages.
• Provided friendly recommendations based on customer preferences.
• Processed cash and electronic payments using POS systems.
• Built positive relationships through courteous and efficient service.
• Restocked bakery products and maintained attractive product displays.
• Checked product quality and ensured shelves remained well presented.
• Assisted with opening and closing duties.
• Maintained a clean, organised, and welcoming store environment.
• Followed hygiene, food safety, and workplace procedures at all times.