
Efadul Islam
Retail & Customer Service Assistant
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About
I'm a dedicated and adaptable person looking for full-time work and available to start immediately. I hold an open work visa in New Zealand and can work flexible hours, including weekends and public holidays. Strong organisational, communication, and teamwork skills developed through my academic, professional, and volunteer experience. Committed to maintaining high standards of cleanliness, hygiene, safety, and ensuring quality. Physically fit, quick to learn, and dependable.
Experience
Retail & Customer Service Assistant at Mister Minit Lambton Square (2026-08 – Present)
- Assist customers with queries and recommend suitable products.
- Process payments and handle customer orders.
- Assist customers with key cutting, watch battery and strap replacements, shoe repairs, and accessories.
- Maintain stock and store presentation.
- Maintain a clean and well-presented store.
Event Assistant & Wait Staff at Sidekicker (2026-08 – Present)
- Assisted with event setup and guest welcoming
- Food and drink service and event operations
- Maintained cleanliness and organisation of event areas
Cybersecurity Researcher at Nation Cyber Tech Institute (2025-10 – 2026-07)
- Conducted ethical hacking and penetration testing.
- Mentor students for CTF competitions & practical projects.
Junior Application Security Engineer at Kerberos (2025-07 – 2025-09)
- VAPT: Performed Web & Application Penetration Testing to identify vulnerabilities.
Retail Assistant at Futura Super Shop (2025-01 – 2025-06)
- Assisted customers and resolved enquiries professionally.
- Managed stock, deliveries, pricing, and store presentation.
- Supported daily operations while maintaining safety standards.
Education
Bachelor of Science in Computer Science and Engineering – Daffodil International University (2020-04 – 2025-04)
