Retail Assistant - Woolworths Group - Auckland, AUK
(2025-10)
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Assisted in inventory management, ensuring accurate stock levels and timely restocking of products.
- Engaged with customers to build loyalty, fostering a welcoming shopping experience through personalized service.
- Collaborated with team members to accomplish sales goals and improve overall store performance.
- Boosted customer satisfaction by providing exceptional service and addressing inquiries efficiently.
Tax Consultant II – Business Tax Services - Deloitte Tax Services India Pvt Ltd (Deloitte USI) - Bengaluru, India
(2023-06 - 2025-02)
- Involved in reviewing US tax returns, preparing complex returns, financial statements and electronically filing federal and state tax returns.
- Contacted the IRS and other relevant non-government organizations through calls and E-mails on behalf of the client to address issues related to Tax preparation.
- Assisting and reporting to the managers & senior managers in India and in the US.
- Providing training and assistance to new hires and preparers.
- Involved at a significant capacity in organizing and planning activities, administration and scheduling events and calls.
- Facilitated effective communication between clients and taxing authorities during inquiries, striving for favorable outcomes.
- Streamlined tax preparation process using taxation software for increased efficiency and accuracy.
Tax Consultant I – Business Tax Services - Deloitte Tax Services India Pvt Ltd (Deloitte USI) - Bengaluru, India
(2021-11 - 2023-05)
- Involved in US Tax return preparation and electronic filing for federal and state returns for rental real estate, operating partnership, Corporate, and HNI Clients.
- Developed spreadsheet models using MS Excel to accurately track tax information.
- Experience on Go systems, Corptax, CCH Access, Bloomberg BNA, K-1G, IPACs and other tax software.
- Prepared written responses and emails to clients, IRS and within the organization.
- Used appropriate adjustments, deductions and credits to keep client's taxes to minimum.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Developed strong knowledge to provide informed recommendations based on individual client needs.
Marketing Internship - CAPED INDIA - Delhi
(2020-09 - 2020-10)
- Marketing Internship with CAPED INDIA (Cancer Awareness, Prevention and Early Detection) by providing insights of the programme to prospective clients.
- Supported mangers with their daily tasks, reducing workload and allowing for increased focus on higher-priority assignments.
Finance Internship - FINLATICS
(2020-05 - 2020-08)
- Finance Internship at Finlatics in Equity research and portfolio management
Accounts Administrator - Enarch Group - Trivandrum, India
(2018-04 - 2019-05)
- Managed project budgets to ensure financial control and alignment with organizational goals.
- Tracked and monitored expenses to keep projects within set financial parameters.
- Generated comprehensive cost reports to facilitate informed financial planning and strategic decision-making.
- Coordinated with procurement teams to manage vendor payments, negotiate favorable terms, and enhance cost efficiency.
- Managed Administrative duties and tasks like managing e-mails and coordination.
Retail assistant - Op shop - Royal Oak, Auckland
- Engaging with customers on products, purpose, greeting and helping them with products.
- Billing invoice at the shop.
- Arranging and organising the items and keeping the shop welcoming.
