Heena Sood

Senior test professional with ~12 years leading QA across Agile squads and enterprise programs, spanning web, mobile, cloud and data platforms. Proven track record building and evolving test strategies and defect management processes to protect release quality. Skilled in end-to-end test planning, execution, cross-functional stakeholder collaboration, and mentoring test teams.

Known for reliability, sound judgement under delivery pressure, and clear communication with business and technology stakeholders.

Software QA Engineer - Infotools Pvt. Ltd. - Auckland, New Zealand

(2019-05)

• Lead end-to-end testing delivery across multiple projects — planning, scoping, estimation and execution — to ensure on-time, high-quality releases.
• Define and implement test strategies tailored to customer requirements, producing reusable and auditable test artefacts that raised consistency across squads.
• Analyse UI and API automation results (Selenium, Postman) to identify coverage gaps and inform ongoing test strategy, not just execute scripts.
• Mentor and guide junior team members on technical best practices, driving continuous improvement in testing standards.
• Conduct hands-on functional, regression, API and database testing for web, mobile and cloud-based applications.
• Engage in Agile ceremonies, aligning testing activities with sprint goals and collaborating closely with business and technology stakeholders on release readiness.
• Contribute to CI/CD pipelines using Jenkins and automated regression suites to improve efficiency and quality.

Sr. Quality Analyst - Crestech Pvt. Ltd. - New Delhi, India

(2017-03 - 2018-12)

• Delivered data-centric testing for enterprise solutions, including ETL pipeline validation and reporting layer checks.
• Created robust test plans, test scenarios and estimation strategies for large-scale data programs, ensuring consistency and completeness.
• Managed testing activities across functional, regression and integration testing in Agile environments.
• Provided comprehensive documentation of test scenarios, risk analysis and quality metrics for audits.
• Supervised test analysts and managed workload allocation to deliver high-quality outcomes within tight timelines.
• Maintained strong collaboration with project managers and developers, influencing process improvements in test workflows and quality standards.

Sr. Data Analytics Test Engineer - Watermark Pvt. Ltd.

(2014-02 - 2017-03)

• Specialised in data analytics testing, focusing on data integrity validation across BI systems.
• Conducted data reconciliation and transformation logic verification for ETL processes.
• Validated dashboards and reports for accuracy and alignment with business KPIs.
• Designed robust test strategies, including source-to-target validation, SQL-driven checks, and automation of regression suites.

Post Graduate Diploma - Information Technology, Software Development - Auckland Institute of Studies (AIS) (2019-12)

B.Tech. - Computer Science and Technology - ICL Institute of Engineering and Technology (2012-07)

12th (Non-Medical) & 10th (Science) - CBSE - D.A.V. Public School