Kwanele Matutu

Results-driven Assistant Food & Beverage Manager with 10 years of progressive experience in the hospitality industry. Extensive background in managing multi-outlet operations, leading large teams, and delivering exceptional guest experiences across restaurant and function environments. Strong expertise in financial management, operational leadership, and service excellence.

Assistant Food & Beverage Manager at Royal Johannesburg Golf Club (2026-04 – Present)

Promoted in recognition of leadership and performance.

• Oversee daily operations across multiple outlets ensuring service excellence.
• Drive financial performance through budgeting, forecasting, and cost control.
• Lead and mentor managers and teams to achieve operational goals.
• Monitor staffing levels, productivity, and labour efficiency.
• Develop and implement revenue growth strategies.
• Oversee procurement, stock control, and supplier negotiations.
• Ensure compliance with food safety, hygiene, and workplace regulations.
• Handle escalated guest issues professionally and efficiently.
• Plan and execute events, functions, and high-volume service periods.
• Implement standard operating procedures and continuous improvements.
• Collaborate with kitchen and front-of-house teams to maintain service quality.

Senior Restaurant Manager at Royal Johannesburg Golf Club (2016-01 – 2026-03)

• Managed full restaurant and function venue operations.
• Co-managed a second on-site restaurant.
• Led and developed a large team including junior managers.
• Oversaw recruitment, onboarding, and staff training.
• Maintained high service standards and guest satisfaction.
• Coordinated and executed events and private functions.
• Managed reservations, seating, and service flow.
• Controlled inventory, stock levels, and ordering processes.
• Analysed daily sales and implemented improvements.
• Ensured compliance with health and safety regulations.
• Conducted performance evaluations and staff development plans.
• Maintained strong floor presence during service.