Pilates Instructor - Integrity Aesthetics - Philippines
(2024-07 - 2026-[EXACT END MONTH])
- Delivered Pilates sessions tailored to individual client goals, needs and physical abilities.
- Provided clear, professional instruction with emphasis on alignment, control, breathing and exercise technique.
- Applied Pilates principles and anatomical knowledge to select, teach and modify exercises appropriately.
- Adapted exercises to accommodate different client abilities, movement needs and training goals.
- Supported clients in developing confidence, body awareness and effective movement patterns.
- Built positive professional relationships through personalised instruction and attentive client care.
- Maintained a professional and welcoming studio environment.
Pilates Instructor - Happilates Studio - Philippines
(2025-05 - 2025-12)
- Instructed Pilates sessions in a professional studio environment.
- Guided clients through exercises with emphasis on alignment, breathing, control and technique.
- Modified and progressed exercises according to individual client abilities and goals.
- Provided clear, supportive instruction to encourage client confidence and engagement.
- Maintained a professional and client-focused approach throughout each session.
Pilates Instructor / Studio Owner - MY Pilates Studio - Philippines
(2025-01 - 2026-07)
- Delivered personalised one-on-one Pilates sessions based on individual client needs, goals and physical abilities.
- Designed and instructed progressive Pilates programmes using Reformer, Cadillac, Stability Chair, Barrels and props.
- Applied knowledge of anatomy, movement and Pilates principles to deliver safe and effective instruction.
- Modified exercises according to individual client requirements and capabilities.
- Provided individualised feedback and guidance to support client progress and confidence.
- Built and maintained strong long-term client relationships through personalised service.
- Managed day-to-day studio operations, including client scheduling, communication, administration and studio organisation.
- Managed client engagement and studio activities while maintaining a high standard of client experience.
Digital Content Editor - HawkGroup Media - Manila, Philippines
(2013-08 - 2015-03)
- Developed and edited website content using SEO principles and keyword research.
- Used web analytics to evaluate content performance and inform digital content strategies.
- Created content plans, process documentation and promotional roadmaps.
- Used SEMrush for keyword research and content planning.
Operations Supervisor - Affiliated Computer Services of the Philippines Inc. - Pasay, Philippines
(2011-02 - 2012-06)
- Led a frontline team to achieve operational and client performance targets.
- Recruited, onboarded and coached employees to improve performance and service quality.
- Prepared monthly internal and client reports and monitored performance results.
- Coordinated with multiple departments during the transition from manual calls to VoIP.
- Improved quality-monitoring processes to support accurate performance tracking.
Quality Assurance Coach - Affiliated Computer Services of the Philippines Inc. - Pasay, Philippines
(2009-09 - 2011-02)
- Delivered product training for new employees and refresher training for existing employees.
- Conducted quality monitoring and coaching to improve employee performance.
- Coordinated internal and client calibration sessions to maintain consistent quality standards.
- Monitored service quality and communicated issues and findings to relevant stakeholders.
Customer Service Representative - Affiliated Computer Services | Teletech Inc. | HSBC - Philippines
(2006 - 2009)
- Provided customer and healthcare-provider support while meeting service and performance targets.
- Investigated and resolved customer concerns through effective problem-solving and follow-up.
- Maintained accurate customer records and transaction information.
- Worked effectively with diverse teams to achieve daily operational objectives.
