Manvinder Sukh

Motivated and people-focused professional with a strong academic background in Education and Management and several years of customer service experience in a busy retail environment. Experienced in communicating with people from diverse backgrounds, handling enquiries, resolving concerns, maintaining accurate information, and working calmly as part of a team. Now seeking an entry-level opportunity in the New Zealand healthcare sector where strong communication, empathy, organisation, reliability and customer-service skills can be transferred to a client- or patient-facing role.

Customer Service Executive - PAK'nSAVE

(2023-01)

• Provide friendly, professional assistance to customers and respond to a wide range of enquiries in a fast-paced environment.
• Listen carefully to customer concerns, resolve routine issues and escalate matters appropriately when required.
• Support accurate transactions, payments and customer-service processes while maintaining attention to detail.
• Work closely with colleagues and supervisors to keep daily operations organised, efficient and customer focused.
• Maintain a clean, safe and welcoming environment and follow workplace health and safety procedures.
• Handle customer information and workplace matters with discretion and professionalism.
• Remain calm and respectful when dealing with difficult or time-sensitive situations.
• Assist with prioritising tasks, meeting service expectations and adapting to changing workloads.

Master of Management - Management - New Zealand (2025-12)

Master of Education - Education (2016-12)

Bachelor of Education - Education (2014-12)