Manvinder Sukh
Healthcare & Customer Support Professional
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About
Motivated and people-focused professional with a strong academic background in Education and Management and several years of customer service experience in a busy retail environment. Experienced in communicating with people from diverse backgrounds, handling enquiries, resolving concerns, maintaining accurate information, and working calmly as part of a team. Now seeking an entry-level opportunity in the New Zealand healthcare sector where strong communication, empathy, organisation, reliability and customer-service skills can be transferred to a client- or patient-facing role.
Experience
Customer Service Executive - PAK'nSAVE
(2023-01)
- Provide friendly, professional assistance to customers and respond to a wide range of enquiries in a fast-paced environment.
- Listen carefully to customer concerns, resolve routine issues and escalate matters appropriately when required.
- Support accurate transactions, payments and customer-service processes while maintaining attention to detail.
- Work closely with colleagues and supervisors to keep daily operations organised, efficient and customer focused.
- Maintain a clean, safe and welcoming environment and follow workplace health and safety procedures.
- Handle customer information and workplace matters with discretion and professionalism.
- Remain calm and respectful when dealing with difficult or time-sensitive situations.
- Assist with prioritising tasks, meeting service expectations and adapting to changing workloads.
Education
Master of Management - Management - New Zealand (2025-12)
Master of Education - Education (2016-12)
Bachelor of Education - Education (2014-12)
