May Francisco

Detail-oriented office support professional with vast experience providing reliable and efficient administrative support with proven marketing skills. Proven track record of providing excellent customer service and facilitating day-to-day operations. Adept at managing and coordinating office operations, as well as utilizing strong organizational and communication skills to build effective working relationship.

ADMINISTRATIVE ASSISTANT/HR STAFF - Tractorco Company Inc. - Sitio Mambukog, Brgy. Zone 16, Talisay City, Negros Occidental 6115

(2015-04 - 2016-12)

• Maintained files and filing, keeping sensitive information confidential
• Answered phone calls, directed inquiries to appropriate personnel, responded to customer requests in a timely manner
• Managed office supplies inventory and placed orders when necessary
• Assisted in the preparation of presentations using Microsoft Office Suite applications such as Word, Excel, PowerPoint
• Maintained database of client contact information with accuracy and attention to detail
• Served as primary point of contact for facilitating operational and administrative inquiries
• Maintained office inventory by assisting with supply orders
• Prepared documents for meetings including agendas, handouts and other materials

MARKETING ASSISTANT - Tractorco Company Inc. - Sitio Mambukog, Brgy. Zone 16, Talisay City, Negros Occidental 6115

(2016-12 - 2017-09)

• Created content for email newsletters, website, blog posts, and social media channels
• Provided customer service by answering questions about products or services, processing orders and handling complaints
• Composed and posted online content on company website and social media accounts
• Collaborated with design team on creative projects including logos, brochures, advertisements
• Created and implemented original content for social media platforms
• Undertook administrative tasks, driving functionality and helping coordinate department activities
• Attended industry-related events to promote the company and build network
• Organized promotional events to increase product visibility in the marketplace
• Assessed customer and employee satisfaction
• Collaborated with cross-functional teams to ensure successful execution of projects in a timely manner
• Maintained accurate records of all marketing activities using CRM software
• Prepared reports on promotional activities and campaigns
• Gathered data on competitors and analyzed prices, sales, and method of marketing and distribution

MARKETING MANAGER - Tractorco Company Inc. - Sitio Mambukog, Brgy. Zone 16, Talisay City, Negros Occidental 6115

(2017-09 - 2024-01)

• Planning and implementing promotional campaign
• Organizing company conferences, trade shows, and major events
• Preparing and monitoring the marketing budget on a weekly, quarterly and annual basis and allocate funds wisely
• Travel and identify new customers
• Ordering and pricing products from suppliers
• Monitoring products ready for delivery
• Product presentation in exhibitions
• Handling social media, public relation efforts, and content marketing
• Evaluating competitors
• Follow ups customers
• Produce sales report in a monthly basis

HEALTHCARE ASSISTANT - OCEANIA HEALTHCARE – DUART CARE CENTER - 36 Duart Road, Havelock North 4130

(2024-03)

To provide quality care services, support and an environment that promotes safety, independence, and quality of life for our residents. This role performs as a member of the health care team assisting with resident care activities under the direction and delegation of Registered Nurses/ClinicalManager/ Business and Care Manager

• Takes responsibility for delivering care for assigned residents as written in the Person-Centred Care Plan (PCCP) and as directed by the Clinical Manager/Registered Nurse
• Demonstrates responsibility, complying with Oceania vision, values, policies, and procedures
• Completes daily tasks and care within appropriate timeframes
• Immediately reports to the Registered Nurse any problems or changes in health or functional status of the resident and records relevant information accurately
• Respects the confidentiality and privacy of residents and their personal information
• Respects the different cultural identify and wellbeing of each resident
• Undertakes other duties as reasonably requested by Registered Nurse/Clinical Manager

Bachelor of Science - Psychology - West Negros University (2015-03)