Mehak Shoor

Detail-oriented Business Informatics graduate with hands-on experience in office administration, sales support, and customer service across retail and corporate environments. Proven ability to manage operations, maintain accurate records, and deliver exceptional customer experiences in fast-paced settings.

Sales Assistant - Smiggle - Sylvia Park, Auckland

(2025-10)

• Deliver high-quality customer experiences across all age groups, driving repeat visits and brand loyalty
• Manage solo shifts independently, maintaining service standards, stock levels, and store presentation
• Process cash, EFTPOS, and card transactions accurately, ensuring seamless and efficient checkouts

Office Admin & Sales Associate - Banke Bihari Interior Decorator - India

(2023-01 - 2025-02)

Family-owned

• Managed end-to-end sales enquiries, quotations, and follow-ups, supporting consistent revenue pipeline
• Coordinated supplier and customer communications to ensure on-time order fulfilment and satisfaction
• Maintained accurate records, data entry, and documentation to support smooth daily business operations

Masters of Business Informatics - Business Informatics - ICL Graduate Business School, Auckland (2025-03 - 2026-03)

Bachelors of Commerce - Commerce - GNN College, India (2021-09 - 2024-07)