Milind Kumar Singh

24+ years of experience in a wide variety of assignments including roles as a HR Leader, HR Generalist, Specialist and HR Consultant, in Automotive, Financial, Asset Management, BPO & ITES industries.

• 15+ years of progressive experience in multi-national organizations and Senior Leadership role interacting with executive leadership on a daily basis.
• Acting as a strategic HR Business partner with the Executive Director, COO, VP's and Senior leadership team while taking ownership of transformation processes to support operations and employees of the organization. Having a strong business accumen & understanding of Finance and commerce
• Expertise in Rewards, Compensation & benefits, Performance measurement and management, Organisation Design and Development, Talent management, HR Operations, Leadership development, Succession planning and Policies
• Certified Rewards Professional (CRP) - AON HEWITT
• Pursuing CIPD – Level 7
• Experience of GCC – Oman, UAE and Indian employment law
• Experience of working with Multi Nationalities – UK, European, Middle East, Indian, Asian & Japanese
• Expertise in Project Management, Microsoft Excel, analytics and analysis, Word, Power point, MS office and SAP HR

Experience

Deputy General Manager – HR 10/2015 – present

Bahwan International Group - Muscat, Oman, Reporting to Vice President Human Resources

• Leading and managing HR Services, HR Operations, Payroll, Compensation & benefits, Performance measurement and management, Organisation design and development, Manpower Planning and Recruitment, Rewards, Talent management, Leadership development and Succession planning for one of the leading MNC, Automotive Group of Oman and Middle East business.

Directed the organisations total rewards programs with a team of 15 professionals, a $2700+M payroll, $600+M of Health & Welfare benefits and $350+M of retirement benefits (Social security and Gratuity).

Leading HR Services, HR operations, Payroll for 3000 employees of the Group with Annual Performance and Bonus budgeting and Payouts

Ensuring necessary compliance with Ministry of Manpower laws and regulations, and labor contracts.

Developed, automated and newly implemented organisation performance enhancement process in line with business policy for measuring performance management

Developed and implemented automation of key disciplinary policies in line with the law for easy and smooth administration

Mentored team of HR talent within Bahwan International Group

Chief Manager – Practice Lead – Compensation, Benefits, PMS & HR Services 10/2013 – 09/2015

Reliance Capital Limited – Commercial & Home Finance, Mumbai, India, Reporting to Chief Human Resource Officer – Financial Services

Heading Rewards, Compensation & Benefits (Including Health and Retirement benefits, PMS, Payroll & HR Services), Driving Talent management, organisational design, change management, workforce planning, talent acquisition and total rewards planning

Instrumental in making the organisation the 5th Best Employer – Aon Hewitt in India.

Exercise of Long Term Incentives (LTIPS) / ESOP / Stock Option Policy.

Executing Annual Benchmarking survey with Mercer and AON Hewitt for job analysis, evaluation, job linking & grading. Employee engagement Surveys

Headed Rewards and Recognitions at National / International Level

Responsible for compliance with Central and State laws and regulations for Income tax, Provident fund & Retirals. Operations for 3200 employees

Developed and conducted payroll training module for employees for better understanding of CTC, pay slips and Income taxation

Developed and implemented process to stream line query management system for employees, resulting in decrease of queries from 75% to 10%

Senior Manager – HR 06/2007 – 09/2013

Reliance Nippon Life Asset Management Ltd, (now Nippon Life Asset Management Ltd., one of the largest asset management Co.), Mumbai, India, Reporting to Chief Human Resource Officer

Heading Rewards, Compensation & Benefits (Including Health and Retirement benefits, PMS, Payroll & HR Services. Driving Talent management, organisational design, change management, workforce planning, talent acquisition and total rewards planning

Exercise of Long Term Incentives / ESOP / Stock Option Policy first time in the ADAG group.

Responsible for compliance with Central and State laws and regulations for Income tax, Provident fund & Retirals. Operations for 1200 employees

Executing Annual Benchmarking survey with Mercer and AON Hewitt for job analysis, evaluation, job linking & grading. Employee engagement Surveys

Spearheaded Rewards and Recognitions at National / International Level

Developed and implemented process trackers and built rigor of turnaround time (TAT) within HR sub functions by continuously monitoring the process quality through HR dashboards

Assistant Manager 03/2004 – 06/2007

Intelenet Global Services Pvt Ltd, (BPO) Mumbai, India

Consultant – Compensation & Benefits, HR Services, Income taxation, Retirement, Pension and Labor laws.

Process Management, Business development, Profitability of process and Client Servicing.

Leading a team of 3 Team Leaders and 75 associates

Managed payroll operations for 20000 employees (Intelenet – 12000 employees and 13 outsourced clients with employee strength of 8000), Consultancy services to Intelenet and outsourced clients on compensation & Benefits, Income taxation, Labor compliances etc.,

Business development, Payroll Transition, Payroll Implementation, Go Live and Business as usual.

Education

University of Mumbai

Bachelor of Commerce 1994 – 1997

Certifications

Certified Rewards Professional - AON Hewitt

CEB - SHL Talent Measurement Certification in Occupational Personality Questionnaire (OPQ32r)

Thomas Profiling Assessment Certification