Daniel Veliz
Customer Service Representative
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Sobre mí
Excellent interpersonal relationships and ability to work in a team or individually.
Focused on the fulfillment of objectives with a high degree of punctuality, responsibility and easy interpretation of organizational policies.
Experiencia
EXPERIENCE
2022-2023 March Sitel
Customer Care representative for an outsourcing of human resources
2019 – February 2020 KIDS ENGLISH CENTER
Professor of English
Class planning
Achievement of goals
English language teaching
2017-2019 HOPE HOUSE
General Messaging
Document management
Coordination of routes, deliveries and withdrawals.
2013-2016 JAM TEK SOLUTION
Event logistics operator
Coordination of schedules and logistics for the installation and disassembly of technological equipment, personnel management.
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2009 - 2012 STAR CONTACT
Customer service
Adequate handling of complaints and needs.
Telemarketing and sales enhancement.
Analysis of statements of accounts and invoices.
Management of collections and management of point of sale with card
Attention to Spanish-speaking and English-speaking customers.
Educación
Autonomous University of Chiriquí 2015 – Currently
(last semester)
Bachelor's Degree in English as a Second Language with an Emphasis in teaching methodology.