Geysi Santamaria

Bilingual Talent Acquisition and Recruiting Operations professional with 10+ years of progressive experience across high-volume, corporate and specialized recruitment in multinational environments. Proven experience leading and supporting recruitment teams, partnering with senior stakeholders and managing end-to-end hiring across multiple functions and markets. Strong background in talent sourcing, recruitment strategy, pipeline development, stakeholder management, recruiting operations and candidate experience.

Experienced recruiting across Customer Operations, Technology, Financial Services, BPO/RPO, AML, KYC, Fraud, Risk, Finance, Legal, Sales, Marketing and leadership functions. Advanced sourcing experience using LinkedIn Recruiter, LinkedIn Hiring Assistant, Boolean Search, Google X-Ray Search, AI-assisted sourcing, talent mapping, market research and passive-candidate outreach.

Recruiting Operations Lead at LACIAS International Corporation (2024-04 – 2026-08)

• Supported rapid organizational growth, contributing to the expansion of the Panama operation from approximately 30 employees to 500+ through high-volume Talent Acquisition.
• Led and supported recruiters while managing complex recruitment priorities across multiple business functions and markets.
• Managed recruitment across Technology, Customer Support, AML, KYC, Fraud, Risk, Account Management and leadership positions.
• Partnered with HR and senior business leaders to translate workforce requirements into recruitment strategies, hiring priorities and talent pipelines.
• Developed proactive sourcing strategies using LinkedIn Recruiter, LinkedIn Hiring Assistant, Boolean Search, Google X-Ray Search, AI-assisted sourcing, talent mapping, market research and passive-candidate outreach.
• Sourced and recruited multilingual candidates for roles requiring English combined with French, Portuguese, Italian, German or Polish, using targeted sourcing strategies to identify specialized language talent.
• Managed recruitment pipelines, workflows and candidate activity using Greenhouse ATS and other HR/recruitment systems.
• Supported Panama HR administrative processes and employee documentation, including onboarding, employee records and employee lifecycle activities.
• Developed working knowledge of Panama employment requirements and foreign-national employment/work-permit processes, including documentation and coordination requirements.

Talent Acquisition Supervisor at FOUNDEVER (2022-10 – 2024-01)

• Promoted through three Talent Acquisition positions with increasing responsibility across recruitment delivery, recruiting operations, team support and stakeholder management.
• Led day-to-day recruitment activities and supported 6 recruiters in meeting hiring targets, service expectations and recruitment KPIs.
• Managed full-cycle and high-volume recruitment across multiple business functions and client programs.
• Partnered with Operations, HR, Workforce Management, IT, Learning & Development and other stakeholders to forecast hiring needs and develop recruitment plans.
• Monitored recruitment funnels, attrition trends, interview approval rates and other recruitment metrics to identify challenges and recommend improvements.
• Managed and audited recruitment activity within SuccessFactors and supported candidate sourcing, screening, interviewing, offers and pre-employment processes.

Senior Recruiter at FOUNDEVER (2021-08 – 2022-10)

Talent Acquisition Specialist at FOUNDEVER (2020-12 – 2021-08)

Talent Sourcer at KORN FERRY (2017-08 – 2020-10)

• Delivered sourcing and recruitment support across Central America for corporate and specialized positions.
• Built talent pipelines and recruited across Customer Support, Technology, Finance, Legal, Marketing and Sales.
• Leveraged Boolean Search, X-Ray Search, LinkedIn and other digital sourcing channels to identify passive and specialized candidates.
• Conducted talent mapping, market research, candidate screening and interviews while providing market intelligence to stakeholders and clients.

Recruiting Specialist at SITEL (2015-01 – 2017-08)

• Led/supported a recruitment team of nearly six recruiters in a high-volume environment, collectively supporting the hiring of approximately 2,000 employees.
• Managed full-cycle recruitment and partnered with hiring managers and Operations leaders on workforce needs, sourcing strategy, interviews, assessments, offers and pre-employment processes.
• Developed sourcing strategies using job boards, social media, referrals, job fairs and proactive-sourcing channels.

Recruiting Specialist at INTEGRITY SOLUTION SERVICES, INC. (2013-03 – 2014-12)

• Managed recruitment for U.S.-based clients across Automotive, Banking, Telecommunications and Technology industries.
• Supported high-volume recruitment operations processing 100+ new hires per month, including sourcing, screening, interviewing, background/reference checks and education verification.

Graduate Studies in Business Administration / Human Resources – Lindenwood University (2011 – 2013)

Bachelor's Degree in Psychology – Universidad Catolica Santa Maria La Antigua (2000 – 2005)