Customer Service/Success Specialist
Solicita un presupuesto sin compromiso
I'm a bilingual (English and Spanish) email, chat, and call customer support expert. I have around 7 years of experience in customer service, sales, tech support, and social media.
Great Time management and solution finder specialist with knowledge in multiple areas of the Virtual assistance field.
As one of my previous experiences with a similar Job, I can mention my time as a Trust & Safety investigator Lead from OfferUp inc. I was in charge of meeting the client's SLA and monitoring a 20 advocates team during the regular work time we were handling. In this role, We handled chats and emails. Providing a quick and quality service to our customers.
A High School diploma in Accounting and Systems
