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André Alarcón

André Alarcón

Bilingual Agent - Administrative Associate

Talento
LimaMiembro desde 31 de agosto de 2026
Team ManagementCustomer Service
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Team ManagementCustomer Service

Sobre mí

Committed and highly organized, with experience in team management, fostering a collaborative and efficient work environment. I meet established objectives and ensure a high level of performance in every task.

Experiencia

ADMINISTRATIVE ASSISTANT - UNDERWRITER at TCS - The Consulting Sea (2025-06 – Present)

I specialized in the end-to-end management of insurance claims, including intake, analysis, data entry, processing, follow-up, and resolution. I prepared technical estimates for repair services and assessed damages and losses, producing detailed reports to support each case. Additionally, I coordinated with clients and internal teams to ensure efficient processes and timely responses.

RECRUITER - HR at Esee Models (2024-07 – 2025-02)

Worked as a Bilingual Recruiter for an international modeling agency. I was in charge of selecting and evaluating candidates. I also scheduled, organized and conducted interviews in order to inform and train the selected candidates for the corresponding functions and tasks of the company.

ADMINISTRATOR at Yuki.pe (2023-09 – 2024-06)

Responsible for the management and growth of a business specializing in Korean skincare and Asian cosmetics. In charge of strategic planning, operational management, and business development to strengthen the brand's presence.

CUSTOMER SERVICE ASSOCIATE at Teleperformance Perú - Turo (2022-06 – 2023-08)

Worked as a Bilingual Customer Service Agent, supervising the quality and maintenance of vehicles on the platform and managing all payment-related processes.

  • Took on supervisory responsibilities, organizing the team and training them to meet the company's established metrics.

SALES ASSOCIATE - STORE MANAGER at Phantom (2018-06 – 2019-04)

Worked in customer service and sales, managed the cash register, and oversaw warehouse operations.

  • Took charge of team organization and store administration.

ADMINISTRATOR at Backstage Salon & SPA (2017-10 – 2018-02)

Conducted daily inventory controls to provide reports to management and monitored the credit lines of all suppliers.

  • Scheduled and managed payments for utilities such as water, electricity, internet, and store rent, among other expenses.
  • Prepared monthly reports for management, including sales, costs, and profitability.

ADMINISTRATIVE ASSISTANT at Branded Perú S.A.C (2014-12 – 2015-10)

Oversaw and verified the entry and exit points of products within the warehouse.

  • Monitored quality control and warranty verification for all incoming products, as well as managed credit accounts for each supplier.
  • Performed daily inventory controls to provide relevant information for future large-scale purchasing decisions.

ADMINISTRATIVE ASSISTANT at GMI S.A Ingenieros Consultores (2012-08 – 2014-06)

Assisted in the classification, coding, and labeling of materials and equipment entering the warehouse for Graña & Montero S.A.

  • Recorded and tracked incoming and outgoing materials and equipment.
  • Handled distribution and transportation of materials and equipment.
  • Periodic inventory checks.
  • Received, verified, and dispatched material and equipment requisitions from different units.
  • Prepared dispatch guides, purchase orders, and periodic reports, including inventory reports, to ensure timely stock replenishment.

Educación

High School – I.E.P San Marcelo

Elementary school – Colegio La Salle

Habilidades

Bilingual Agent - Administrative Associate

Valoraciones