
Bilingual Agent - Administrative Associate
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Committed and highly organized, with experience in team management, fostering a collaborative and efficient work environment. I meet established objectives and ensure a high level of performance in every task.
ADMINISTRATIVE ASSISTANT - UNDERWRITER at TCS - The Consulting Sea (2025-06 – Present)
I specialized in the end-to-end management of insurance claims, including intake, analysis, data entry, processing, follow-up, and resolution. I prepared technical estimates for repair services and assessed damages and losses, producing detailed reports to support each case. Additionally, I coordinated with clients and internal teams to ensure efficient processes and timely responses.
RECRUITER - HR at Esee Models (2024-07 – 2025-02)
Worked as a Bilingual Recruiter for an international modeling agency. I was in charge of selecting and evaluating candidates. I also scheduled, organized and conducted interviews in order to inform and train the selected candidates for the corresponding functions and tasks of the company.
ADMINISTRATOR at Yuki.pe (2023-09 – 2024-06)
Responsible for the management and growth of a business specializing in Korean skincare and Asian cosmetics. In charge of strategic planning, operational management, and business development to strengthen the brand's presence.
CUSTOMER SERVICE ASSOCIATE at Teleperformance Perú - Turo (2022-06 – 2023-08)
Worked as a Bilingual Customer Service Agent, supervising the quality and maintenance of vehicles on the platform and managing all payment-related processes.
SALES ASSOCIATE - STORE MANAGER at Phantom (2018-06 – 2019-04)
Worked in customer service and sales, managed the cash register, and oversaw warehouse operations.
ADMINISTRATOR at Backstage Salon & SPA (2017-10 – 2018-02)
Conducted daily inventory controls to provide reports to management and monitored the credit lines of all suppliers.
ADMINISTRATIVE ASSISTANT at Branded Perú S.A.C (2014-12 – 2015-10)
Oversaw and verified the entry and exit points of products within the warehouse.
ADMINISTRATIVE ASSISTANT at GMI S.A Ingenieros Consultores (2012-08 – 2014-06)
Assisted in the classification, coding, and labeling of materials and equipment entering the warehouse for Graña & Montero S.A.
High School – I.E.P San Marcelo
Elementary school – Colegio La Salle