4,236 customer operations opportunities in Manila updated today
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· Page 1 / 212The Director, Customer Operations is accountable for the end-to-end management and performance of all frontline customer servicing channels within Life Operations, namely Branch Operations, Contact Center (Voice and Non-Voice), and Feedback & Complaints Management. The role balances service exce
OutsourceyLooking to take your career to the next level? Then this role is for you! Join Outsourcey and be part of our mission to revolutionize global talent expansion! We connect businesses with dedicated full-time teams in the Philippines, offering cost‑efficient solutions without compromising quality. Join
*About the role** We are seeking an experienced Assistant Manager to join our dynamic Customer Service team at DW Morgan Philippines, based in Mandaluyong City, Metro Manila. In this full-time role, you will play a pivotal part in overseeing the delivery of exceptional customer service to our global
The Customer Operations Support’s mission is to support Business Development and Key Account Management teams and translate customer needs into execution process, act as the bridge between Front office and IFFO / operation teams. WHAT ARE YOU GOING TO DO? Accounts Management/Handling and Customer Ca
*Earn up to PHP 230,000 for Head of Customer Service Operations (AU Exposure)** Employment type: Full-time Shift: Day shift, Shifting Work setup: Onsite, Ortigas Salary: Up to PHP 230,000 Must-have: **7+ years leadership experience in large-scale customer operations with strong Australian account ex
Responsibilities: Ensure compliance to operational and branding standards across all outlets by conducting store audit. Track restaurant financials including budgets, sales, profitability and propose performance improvement initiatives as needed. Guide, coach, and supervise store leaders in ensuring
The Director, Customer Operations is accountable for the end-to-end management and performance of all frontline customer servicing channels within Life Operations, namely Branch Operations, Contact Center (Voice and Non-Voice), and Feedback & Complaints Management. The role balances service exce
Most support roles in the Philippines mean a ticket queue, a script, and a team of hundreds. This one means owning the customer experience for a global market intelligence platform — from first onboarding call to the help article you wrote last week — at a lean, mission-driven firm whose data shapes
OutsourceyLooking to take your career to the next level? Then this role is for you! Join Outsourcey and be part of our mission to revolutionize global talent expansion! We connect businesses with dedicated full-time teams in the Philippines, offering cost‑efficient solutions without compromising quality. Join
The Customer Operations Support’s mission is to support Business Development and Key Account Management teams and translate customer needs into execution process, act as the bridge between Front office and IFFO / operation teams. WHAT ARE YOU GOING TO DO? Accounts Management/Handling and Customer Ca
The Director, Customer Operations is accountable for the end-to-end management and performance of all frontline customer servicing channels within Life Operations, namely Branch Operations, Contact Center (Voice and Non-Voice), and Feedback & Complaints Management. The role balances service exce
SunWiz - Advisor to Solar BusinessesMost support roles in the Philippines mean a ticket queue, a script, and a team of hundreds. This one means owning the customer experience for a global market intelligence platform — from first onboarding call to the help article you wrote last week — at a lean, mission-driven firm whose data shapes
SunWiz - Advisor to Solar BusinessesMost support roles in the Philippines mean a ticket queue, a script, and a team of hundreds. This one means owning the customer experience for a global market intelligence platform — from first onboarding call to the help article you wrote last week — at a lean, mission-driven firm whose data shapes
Job Description Dayforce is a global human capital management (HCM) company headquartered in Toronto, Ontario, and Minneapolis, Minnesota, with operations across North America, Europe, Middle East, Africa (EMEA), and the Asia Pacific Japan (APJ) region. Our award-winning Cloud HCM platform offers a
Our vision for the future is based on the idea that transforming financial lives starts by giving our people the freedom to transform their own. We have a flexible work environment, and fluid career paths. We not only encourage but celebrate internal mobility. We also recognize the importance of pur
Continue to build your rewarding career helping others achieve their financial dream at an organization that values your own long-term success. With your unique talents, you have what it takes to be bold and brilliant in everything you do and reach new heights for a company dedicated to diversity an
Our vision for the future is based on the idea that transforming financial lives starts by giving our people the freedom to transform their own. We have a flexible work environment, and fluid career paths. We not only encourage but celebrate internal mobility. We also recognize the importance of pur
Job Description The Customer Service Team Lead oversees and supports the customer service team to ensure high-quality service delivery. They manage daily operations, provide guidance and training, handle escalated issues, monitor performance metrics, and foster a positive team environment to enhance
*About the role** We are seeking an experienced Assistant Manager to join our dynamic Customer Service team at DW Morgan Philippines, based in Mandaluyong City, Metro Manila. In this full-time role, you will play a pivotal part in overseeing the delivery of exceptional customer service to our global
Our vision for the future is based on the idea that transforming financial lives starts by giving our people the freedom to transform their own. We have a flexible work environment, and fluid career paths. We not only encourage but celebrate internal mobility. We also recognize the importance of pur
Onsite BGC, Taguig | Monday to Friday, 9:00 AM 6:00 PM We are looking for a strategic Operations Manager (BPO / Outsourcing) to lead our traditional BPO service line (Customer Service, Back-office, etc.). You will be responsible for defining the operational framework, setting up delivery standards,
Responsibilities Oversees operational systems, processes, and infrastructure while looking for opportunities of improvement or revision. Anticipates and tracks operational and tactical risks and providing strategic Manages day to day business of the operations department while balancing the responsi
Responsibilities Oversees operational systems, processes, and infrastructure while looking for opportunities of improvement or revision. Anticipates and tracks operational and tactical risks and providing strategic Manages day to day business of the operations department while balancing the responsi
Group Manager – Operations (Retention & Customer Success) Onsite | Alabang | Night Shift We are seeking a highly experienced and results-driven Group Manager – Operations (Retention & Customer Success) to lead and oversee customer service and retention operations. This role is responsible fo
What Customer Service Operations contributes to Cardinal Health Customer Service is responsible for establishing, maintaining and enhancing customer business through contract administration, customer orders, and problem resolution. Customer Service Operations is responsible for providing outsourced
Job Description Performs regular QA evaluation of Customer Service Ops agents’ customer handling completed via Call, Live Chat, Email, Webform and Social Media Performs regular scrubbing or tagging of Bad CSAT cases. Participates or leads calibration or alignment session with the Quality Team, CS Op
A Customer Operations Specialist ensures smooth day-to-day customer-related processes, supports service delivery, and improves operational efficiency. This role often sits between customer service, operations, and internal teams to enhance the overall customer experience. ## Key Responsibilities Cus
PM ConsultingKey Responsibilities Handle inbound calls in a call center environment, addressing a wide range of customer inquiries related to operations. Respond to calls with urgency, escalating issues per call center protocols when necessary; time-sensitive cases such as emergency orders and credit holds must
OutsourceyLooking to take your career to the next level? Then this role is for you! Join Outsourcey and be part of our mission to revolutionize global talent expansion! We connect businesses with dedicated full-time teams in the Philippines, offering cost‑efficient solutions without compromising quality. Join
A leading tech company in Metro Manila is looking for a seasoned professional to manage customer service operations. Responsibilities include overseeing a team, addressing customer inquiries, and improving operational efficiencies. The ideal candidate will have over 5 years of relevant experience, i
York Hamilton Corporate PartnersJob Title Operations & Customer Support Coordinator Location Remote Start Date Immediate Job Type Full-Time (40 hours per week) Job Summary We are seeking a highly organised Operations & Customer Support Coordinator to manage orders, customer communication, and production workflows for a fast-moving
The Customer Operations Support’s mission is to support Business Development and Key Account Management teams and translate customer needs into execution process, act as the bridge between Front office and IFFO / operation teams. WHAT ARE YOU GOING TO DO? Accounts Management/Handling and Customer Ca
LazadaA leading e-commerce platform in the Philippines is looking for a Customer Experience professional to manage buyer and seller experience across various journeys. The role involves monitoring contact drivers and resolving issues while working cross-functionally to implement improvements. Candidates s
Carelon Global Solutions Philippines, Inc.A leading healthcare solutions provider in Pasig is looking for a Mgr Customer Care to oversee customer service operations. Responsible for implementing policies, training staff, and ensuring compliance. The ideal candidate has a BA/BS degree, at least 1 year in a leadership role, and 5 years in cus
The Customer Order Operations Manager ensures the accurate, efficient, and timely processing of customer and sales orders across all distribution channels. This role is critical in bridging commercial and logistics operations to high service levels, optimized delivery performance, and customer satis
₱230,000 – ₱365,000/year
Estimation confidence: Low
Estimate based on market data for Manila. Actual salaries may vary depending on experience, company, and area.
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