Aaron Torculas
Customer Service & Administrative Support Professional
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About
I'm someone who takes pride in doing things right. Whether handling customer concerns, managing data, or organizing content, I focus on accuracy, reliability, and attention to detail. I enjoy staying organized, learning new skills, and finding ways to make work more efficient. I work well with others, communicate clearly, and can adapt quickly in fast-paced environments. Above all, I'm dependable, eager to grow, and committed to delivering quality work that supports the success of the team.
Experience
Customer Service Representative at Ibex Global Philippines | TaskUs Outsourcing PH (2025-01 – Present)
- Assisting customers by handling inquiries, resolving concerns, and providing accurate information through chat, phone and email support.
Data Collection Specialist at Penji, Inc. (2023-01 – 2025-01)
- Collected, verified, and organized data from various sources, ensuring accuracy and reliability to support business operations and reporting.
General Virtual Assistant at Taskaholic VA (2022-01 – 2023-01)
- Provided administrative and operational support by managing emails, scheduling tasks, handling data entry, conducting research, and assisting with day-to-day business activities.
Social Media Manager at Freelance (2021-01 – 2022-01)
- Managed social media accounts by creating content, scheduling posts, engaging with audiences, and monitoring performance to support brand growth and online presence.
Campus Missionary at Christ's Commission Fellowship (2019-01 – 2021-01)
- Led and mentored students through discipleship, organized campus outreach activities, and helped develop programs that encouraged spiritual growth and leadership development.
Education
Bachelor of Science in Information Technology (Undergraduate) – National Teachers College (2022-01 – 2023-01)
Bachelor of Arts in Biblical Studies – Baptist Bible College of Asia (2009-01 – 2013-01)


