Karen
General Virtual Assistant | Customer Support | Administrative Support
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About
Reliable and detail-oriented professional with experience in customer service, sales support, cashiering, and administrative support. Skilled in handling customer inquiries, preparing quotations and reports, maintaining organized records, and supporting daily business operations. Proficient in Microsoft Office and Google Workspace tools with strong communication, multitasking, and problem-solving abilities. Eager to build a career in the remote industry as a General Virtual Assistant.
Experience
Sales & Administrative Support Assistant - Studio Au by BHF
(2022-03 - 2026-01)
- Handled customer inquiries through online and in-store communication.
- Prepared quotations, pricing details, and sales reports.
- Maintained organized customer records and transaction files.
- Provided administrative and customer support in daily operations.
Cashier & Customer Support Assistant - Mad Mountain Motors
(2025-10 - 2026-01)
- Processed customer payments accurately and efficiently.
- Prepared daily sales reports and handled documentation.
- Responded to customer inquiries through online platforms.
Cashier / Customer Service Staff - Shell
(2017-08 - 2017-12)
- Handled transactions and assisted customers professionally.
- Supported inventory organization and store operations.
Education
Undergraduate - Information Technology - Polytechnic University of the Philippines (2012)
Graduate - Baguio City National High School
