Aeirone Santos

Provides real time monitoring and troubleshooting in Network system.

Experience in transmission/transport and IP based communication systems.

Experience in system level troubleshooting on fiber optic transport and IP. Possess hands-on experience in configuring and managing Cisco/Huawei routers and switches, ensuring efficient network performance and reliability.

Network Engineer at Stradcom Corporation (2025-04 – 2025-09)

• Ensure continuous LAN/WAN/WLAN connectivity by reachability (Ping), device logon (Telnet/SSH), trace route.
• Monitor daily LAN/WAN/Data center network health and equipment such as router, switches, firewall and wireless AP.
• Experience using monitoring tools PRTG, Cacti, Whatsup Gold, Grafana, Zabbix, Solarwind
• Create and manage tickets with ISP and incident management for circuit related issues and outages.
• Proficiency in ticketing systems (Saleforce, IBM Maximo, Service Now, Helpdesk).
• Provide support for VPN connectivity issues involving FortiClient and FortiGate firewall.
• Provide support for structured LAN cabling and telephony system maintenance.
• Assist wireless network access using HP Aruba AP and ClearPass Policy Manager.
• Diagnose wired and wireless connectivity, hardware, and configuration issues.
• Activate network links and configure Cisco routers/switches, Fortinet FortiGate 40F/60F firewalls, and D-Link switches.
• Proactive monitoring in network performance and resolved Level 1 and Level 2 network issues.
• Support and assist LTO and local government unit (LGU) activities.
• Conduct site inspections and perform equipment replacement as part of routine maintenance activities.
• Isolate, test and inspect installations for new/transferred sites.
• Identifies, recommends, and implements operational improvements.
• Manages network projects from initiation to completion.

Network Operations Center Engineer at Globe Telecom (2021-01 – 2024-12)

• Performs and supervises 24x7 end-to-end data circuit troubleshooting of alarms, outages and network quality issues.
• Restore/Escalate Network issues/ abnormalities either performance or fault related to appropriate level of support.
• Performs health check in IPCORE, IPRAN, FMC Network, Gi Firewall and IPSec Gateway/ Troubleshooting and clearing of alarms.
• Implements nationwide IP network fault management and change management activities (Core/Aggregator/Access/Transport)
• Implements remote configuration in the network related to activities / work requests covered by approved MOPs based on agreed schedule and quality standards.
• Handle transport network such as DWDM, FMC, Dark fiber and Coherent.
• Familiar with various types of test equipment for optical and protocol testing such as OTDR testing and OPM testing,
• Coordinating with fiber team for fiber related activities through TX/RX adjustment, OPM and OTDR.
• Identifies possible technical design and/or root cause of recurring outages or issues and recommends appropriates corrective actions.
• Records and manages incidents using the designated ticketing system, initiating, processing, and closing incident tickets. Documents, communicates, and tracks all outages, including the actions taken for restoration.
• Handles the management and operation of multiple Network Management Systems, including PRTG, Cacti, Huawei NCE-T, NCE-IP, NCE-MWAN, and NOKIA DWDM/Galactus.
• Provide support to vendor/subcontractor and field operation engineer for various network activities such as traffic migration, port migration, Access Node integration, Fiber Optic insertion, Cut Over activities and 2G/3G/LTE rehoming.

Jr RF Engineer at Terra hertz Pilipinas

On the job training (2 months)

• Develop and maintain network design documentation for inclusion in customer proposals.
• Interpret design requirements from the engineering and sales teams based on customer feedback and detailed assessments.
• Perform parameter optimization, troubleshooting, and configuration changes.
• Utilize provided site materials to create 3D models factoring in material loss and reflectivity assumptions.
• Strategically position and optimize network infrastructure components (e.g., radios, switches, cables) to meet specified coverage and performance goals.
• Familiar with TEMS / Nemo Drive test tool, Nemo Analyze Post Processing Tool and Map Info application.
• Familiar using QGIS, Google Earth Pro, Microsoft office, AutoCAD and iBwave.
• Knowledgeable in IBS ( In-Building Solution ) and Wi-Fi through basic planning design and simulations.

Bachelor of Science in Electronics Engineering – Bulacan State University (Main Campus) (2015-01 – 2021-12)