Alexis Mediodia

Highly motivated and detail-oriented Bachelor of Science in Tourism Management graduate with 600 hours of practical On-the-Job Training in travel and tour operations. Seeking an entry level position in progressive hospitality or travel organization where I can leverage my multitasking abilities, exceptional customer service skills, and strong interpersonal communication to support corporate workflow efficiency and deliver premium guest experiences.

On-the-Job Training Trainee at Southwest Travel and Tours (2026-01-23 – 2026-03-31)

• Managed front-line customer communications, efficiently answering inquiries, handling travel details, and resolving passenger concerns to ensure client satisfaction.
• Supported corporate itinerary building, transport logistics, and client reservation processing, maintaining accuracy under fast-paced parameters.
• Handled digital documentation, client records, and agency filing systems to improve data tracking and day-to-day administrative efficiency.
• Coordinate with operators, transport partners, and ground staff to ensure a seamless and high-quality travel delivery model for domestic and international clients.

Bachelor of Science in Tourism Management – Aklan State University (2026-06)