Game Operations Analyst - One Corporate Building - 25th flr, One Corporate Building, Meralco Avenue corner Julia Vargas Avenue, Ortigas Center, Pasig City
(2024-02 - 2025-02)
- Answering player inquiry through non-voice interaction through helpshift platform
- Processing players purchase that includes unreceived purchase in-game, double purchases, purchase that not credited to their account.
- Verifying players account ownership.
- Investigating players concern for their missing items, reward chest, troops and materials in-game.
- Assisting player in transferring their accounts to other device that they preferred.
- Assisting player in recovering their accounts that their unable to access.
Underwriter - Phil.Life Financial - 9th flr. iAcademy 324 Sen. Gil J. Puyat Ave. Makati City 1200
(2016-08 - 2018-09)
- Accumulating of the policy contracts of the clients.
- Tracking of the policy contracts of the clients.
- Scanning of the master files of policy contracts for monitoring purposes.
- Updating the production of contracts that released every end of the month.
- Evaluating the Insurance Application of client.
- Checking if all Requirements are valid. I.D, Signature, etc.
- Issuing of Policy is payment have been made.
- Preparing a Weekly and Monthly reports for insurance applications that have been receive per Month/Year.
- Changing Premiums, Mode of Payment of the insurance.
- Policy Contract Binding and Mailing
- Test debugger for Precentia System for insurance applications process.
Graphic Designer - Oman Concept - 2nd Flr. Unit 5-21 Al Azaiba, Sultanate of Oman
(2019-01 - 2023-02)
- Designing brochure, artwork design newly release phones that will be shown in the websites such as banner header, social media post design.
- Gathering smartphones images that will be upload on the website.
- Designing artwork details that will be sending to mall management for their approval.
- Designing basic artwork such as logo, branding brochure, etc. according to the managements approval.
- Designing promotional artwork that will be shown on malls, website, and social media.
- Data encoder using magento for entering newly release phones for such as samsung, iphone, huawei etc. to be shown at the website as a online shopping for gadgets.
- Editing the price of smartphones on the magento back office.
