Andrea Blancaflor

Software Engineer with experience supporting and enhancing enterprise workflow and SAP-integrated systems in production environments. Experienced in workflow troubleshooting, deployment validation, root-cause analysis, production support, and enterprise integrations. Promoted from Associate Software Engineer to Software Engineer after taking ownership of core SAP Workflow and APM responsibilities and supporting onboarding and training for a new project developer.

Software Engineer at Accenture (2026 – Present)

• Selected to lead both Workflow and APM workstreams, covering production support, issue triage, deployment coordination, developer onboarding, and stakeholder communication.
• Onboard and train a new developer on project workflows, system behavior, issue investigation, deployment processes, and production support activities.

Assoc. Software Engineer at Accenture (2024 – 2026)

• Supported and enhanced enterprise workflow systems integrated with SAP platforms in a live production environment.
• Investigated and resolved workflow issues involving hierarchy restoration, workflow validation failures, synchronization issues, and production inconsistencies.
• Implemented workflow validation and duplicate-prevention logic to improve data accuracy and reduce manual intervention.
• Supported SFTP integration validation and troubleshooting between Workflow and SAP systems.
• Performed SQL troubleshooting and query investigation to support workflow issue analysis.
• Conducted root-cause analysis across Stage and Production environments to compare behavior, isolate issues, and validate fixes.
• Coordinated directly with SAP support teams, vendors, security teams, and business users during issue investigations and deployment activities.
• Built reusable workflow testing scripts and validation processes for deployment monitoring and integration testing.

BS in Information Technology – FEU Institute of Technology