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Andrew Reyes

Andrew Reyes

Service Analyst

Talent
San FernandoMember since May 17, 2026
Technical SupportOperations & Escalations SupportNesting SupportProject ManagementData Analysis and ManagementQueue Management
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Technical SupportOperations & Escalations SupportNesting SupportProject ManagementData Analysis and Management

About

Operations & Process Analyst with experience in investigations, workflow optimization, escalation management, and cross-functional support.

Experience

Service Analyst - Uber

(2024-12)

Operations & Process Analyst with experience in investigations, workflow optimization, escalation management, and cross-functional support.

Subject Matter Expert - Uber - Philippines

(2018-10 - 2024-12)

As a Subject Matter Expert (SME), I am responsible for:

Fraud Specialist - J.P. Morgan - Philippines

(2017-04 - 2018-09)

  • Fraud Specialist/Analyst
  • Merchant Dispute [Chargeback]

Subject Matter Expert - Sutherland - Philippines

(2013-12 - 2017-04)

Subject Matter Expert - Technical Support [Microsoft]

Education

Undergraduate - Business Administration, Management and Operations - Holy Angel University (2001 - 2006)

Skills

Service Analyst

Reviews

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