Anjelo Manalo
IT Professional
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About
Motivated and detail-oriented IT professional seeking to further develop technical and interpersonal skills while contributing to organizational growth. Eager to apply knowledge in computer systems, networking, and technical support in a dynamic corporate environment.
Experience
IT ASSOCIATE at SM RETAIL, INC (2025-08 – 2026-01)
- Supported Point of Sale (POS) systems in a retail environment.
- Assisted daily sales transactions and ensured accurate payment processing.
- Handled cash, credit/debit card, and digital payment transactions efficiently.
- Maintained inventory tracking through POS system updates and stock monitoring.
- Reported inventory discrepancies and supported data accuracy.
- Followed company security procedures to protect customer information and prevent operational errors.
IT Staff at Toyota Lipa Batangas (2023-03 – 2025-08)
- Provided hardware and software technical support for desktops, laptops, and printers.
- Configured and maintained networks, servers, and system operations.
- Diagnosed and resolved technical issues efficiently to minimize downtime.
- Managed system backups, preventive maintenance, and IT policies.
- Created and submitted KPI Helpdesk reports and technical documentation.
- Assisted end-users with troubleshooting and technical concerns.
MIS Staff (Management Information System) at Daiho (Phils) Inc. (2022-07 – 2023-02)
- Supported IT infrastructure, including hardware troubleshooting and system maintenance.
- Configured and maintained routers, firewalls, and network connectivity.
- Assisted in managing server environments and internal systems.
- Coordinated with Internet Service Providers (ISPs) to resolve connectivity issues.
- Ensured stable internet and network performance within the organization.
Technical Support (Part-Time) at Canossa Academy Lipa City (2022-06 – 2022-07)
- Maintained and troubleshooted printers, laptops, and other IT equipment.
- Provided technical support to faculty and staff.
- Diagnosed hardware and software issues promptly.
- Configured devices and supported network connectivity across departments.
Education
Bachelor of Industrial Technology in Computer Technology – Batangas State University TNEU (Lipa Campus) (2018 – 2022)
Senior High School in Science, Technology, Engineering, and Mathematics STEM Strand – University of Batangas (Lipa Campus) (2016 – 2018)
