Ann Laciste

Dedicated professional with experience in hospitality, financial services, and employee training. Skilled in customer service, beverage preparation, account management, loan processing, and sales. Experienced in training and supporting team members to improve performance and service quality. Strong communication skills, attention to detail, and the ability to work effectively in fast-paced environments.

ACCOUNT EXECUTIVE/TRAINING OFFICER at MZE CELLULAR (2024-01 – Present)

• Managed customer accounts, negotiated loan terms, and processed daily sales for consumer electronics.
• Evaluated smartphones, laptops, and cameras for hardware, software, and battery quality to ensure accurate pricing.
• Trained and mentored new hires on daily operations, from greeting clients to finalizing loan agreements.
• Managed store inventory and prepared unredeemed items for resale to help achieve store revenue targets.

BARISTA / CASHIER at BIG BREW GUBAT SORSOGON

• Prepared beverages and provided excellent customer service.
• Handled opening and closing cash procedures, including cash balancing and reconciliation.
• Assisted with daily operations and ensured customer satisfaction.

Senior High School Graduate in Cookery (TVL) – Sorsogon National High School (2020)