Ar Mart

An experienced and dedicated Food Service Supervisor with a strong passion for delivering exceptional service and memorable experiences in Pho Mr. Q Vietnamese Restaurant in Calgary, Alberta, Canada. A resourceful, performance-driven and professional Administrative Assistant with an eventful career in the Philippine National Police (PNP) specifically in the Management Division of the Directorate for Comptrollership.

Strong organizational, planning and people skills with an understanding of the needs of colleagues and demands of the job. Consistently meets tight schedules within dynamic environments. Disciplined, very thorough, exceptional in documentation, and conscientious and meticulous with work.

Comfortable interfacing with all levels of management with excellent oral and written communication skills.

Food Service Supervisor - PHO MR. Q VIETNAMESE RESTAURANT - Calgary, Alberta, Canada

(2023-01 - 2026-01)

• Managed dining area team, overseeing daily operations and ensuring exceptional food service resulting in increased customer satisfaction
• Obtained ability to lead and motivated a team, collaborating effectively with colleagues to achieve exceptional standards and improve guest experience
• Possessed strong interpersonal skills demonstrated through effective communication with guests and colleagues resulting in positive feedback and high customer satisfaction
• Meticulous in ensuring exceptional quality in food and beverage service, maintaining high standards and ensuring customer expectations are exceeded
• Practiced serviced first, while also learning first in, first out for the supplies
• Experienced in accounting and auditing inventories such as, cash, income and also the goods and the supplies
• Prepared weekly reports for supplies, weekly schedules and weekly evaluations arrangement of the colleagues

Administrative Officer - PHILIPPINE NATIONAL POLICE (PNP) - Philippines

(2012-11 - 2022-12)

• Maintained files, both hard copy and soft copy and organize information as instructed by the Supervisor and Division Chief
• Organized files for proper filing of all important documents both hard and soft copy
• Maintain a clean and organized workspace, manage office supplies and ensure equipment is functioning properly for smooth operation of the company
• Answered phone calls promptly, friendly clearly while maintaining a positive attitude throughout the conversation to address concerns of the department
• Drafted memoranda for internal and external communications for the signature of the of the Division Chief
• Drafted conference notices, minutes of meetings and other correspondence and communications for the signature of the Division Chief
• Screened and reviewed all documents and correspondence for action of the Section Supervisor prior to the signature of Sections Chief
• Prepared monthly reports with the encoded data of the Police Regional Offices in reference to their submitted monthly collection report and monthly utilization report
• Assisted in all the board meeting conducted by the office, and act as a member of the secretariat
• Conducted Comptrollership Officers' Course for the Police Commission Officers of the PNP and act as the course facilitator of the said course
• Acted as the Course Facilitator for the Comptrollership Officers' Course
• Processed Checks and Disbursement Vouchers that are for endorsement prior to the signature of the head of the agency
• Processed documents that are for funding / chargeability and for obligation that are for endorsement prior to the signature of then head of the agency
• Made counter checking for all Purchase Orders, Work orders and Disbursement Vouchers before its funding prior to the payment of the all the goods
• Organized, coordinated and prepared activities such as trainings, workshops, and board meetings
• Rated all the Police Regional Offices and PNP Units for their Unit Performance Evaluation Rating with necessary grading materials and appropriate performance indicators to determine how effective and efficient their respective offices in managing funds

Bachelor of Arts - Secondary Education - Trinity University of Asia (2006 - 2010)