Micojulius Samar
Food Service Supervisor
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About
Knowledgeable and qualified food service supervisor bringing a years of experience in both hospitality and food service industry. Providing exceptional customer service and maintaining food safety. Proficient in team leadership and inventory coordination. Seeking a new role with growing team
Experience
Shift Manager - Jollibee Foods Inc.- Dannibee Foods Corp
(2023-01 - 2026-12)
Oversees operations and staff during a specific shift, ensuring smooth and efficient performance, delegating tasks, managing staff and addressing customer issues while adhering to company standards and policies
Business Channels Manager - Jollibee Foods Inc.- Dannibee Foods Corp
(2023-01 - 2026-12)
Monitors and analyzes sales performance; provides recommendations to improve sales performance for business channels transactions.
- Implement sales building activity
- Achieve sales target and budget for the period
Marketing & Service Quality Manager - Jollibee Foods Inc.- Dannibee Foods Corp
(2023-01 - 2026-12)
Develops and implements strategic marketing plans to promote a company's products or services, focusing on brand awareness, customer engagement, and driving sales while also managing marketing teams.
- Achieve 100% conformance on service quality
- Conduct training for service team
- Conducts customer recovery program on service related complaints
Human Resource OJT - Hue Hotel Boracay
Supports the human resources department with administrative task
- Posting Job ads and scheduling interviews
- Helps HR to gather payroll/salary info, encoding of Data, assisting with HR reports maintain HRIS/databases
Education
Bachelor of Science - Business Administration major in Marketing Management - University of Antique (2019-01 - 2023-12)
