Arcille Glodove

Resourceful HR professional with 7+ years of experience in talent acquisition, HR operations, and shared services, with proven success in process automation, HRIS management, and recruitment operations. Seeking to contribute strong analytical, problem-solving, and stakeholder management skills to a progressive organization.

US Senior Talent Acquisition Coordinator at Mercer Philippines Inc. (2022-09 – Present)

• Coordinated end-to-end talent acquisition activities across North America, including interview scheduling, offer letter generation, background check processing, and onboarding support.
• Improved operational accuracy by conducting detailed audits of interview schedules, offer letters, and new hire documentation in alignment with company policies and compliance standards.
• Led onboarding and training efforts for new team members, accelerating readiness through structured guidance on HR processes, systems, and organizational policies.
• Served as a key escalation point for HR process and system issues, resolving operational challenges quickly to maintain business continuity and workflow efficiency.
• Contributed to automation initiatives that reduced offer creation and hiring turnaround time by up to 50%.

HR Service Administrator at IBM Philippines (2021-12 – 2022-08)

• Coordinated diverse HR service tasks and provided robust support for talent acquisition activities.
• Assisted in precise interview scheduling and maintained proactive candidate communication.
• Managed the drafting and extension processes for offer letters for candidates based in Canada and the US.
• Ensured critical data accuracy and strict compliance with Service Level Agreements (SLAs) in all HR operations.

Talent Shared Service Associate at Ernst & Young GDS Philippines (2020-02 – 2021-11)

• Optimized task assignments and the utilization of SAP and SuccessFactors for job requisition and reporting functions.
• Supported comprehensive interview scheduling and managed offer processes effectively.
• Delivered essential HR training programs, including new hire orientation and mandatory compliance training.
• Served as a primary resource for managers and employees, ensuring data integrity and process efficiency.

HR Generalist at EA Aurelio Landscape Architects (2018-08 – 2019-09)

• Administered employee records, managed billing, and processed payroll accurately.
• Organized key meetings and prepared essential contracts and proposals.
• Functioned as the primary receptionist, overseeing all front-desk activities.
• Responded promptly to employee inquiries and meticulously managed banking transactions.

Bachelor of Science in Business Administration Major in Human Resource Development Management – Polytechnic University of the Philippines