Arline Rabino
Captioner | Transcriptionist
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About
I have over five years of experience in captioning and transcription, with a background in chat support and quality control. My work has helped me develop strong attention to detail, excellent listening skills, and the ability to produce accurate, high-quality work under deadlines. I enjoy learning new skills, adapting to different tasks, and take pride in being reliable, organized, and committed to doing my best in every role.
Experience
Captioner|Transcriptioner at eClerx Phils (2021-03 – 2026)
- Transcribe spoken content into readable, synchronized captions for video or audio content.
- Edit and proofread captions for accuracy in spelling, grammar, and punctuation.
- Sync captions with audio/video timing using captioning software.
- Research terminology and names to ensure spelling accuracy.
Chat Support at Concentrix (2019-08 – 2019-11)
- Provides real-time, text based assistance to customers
- Responsibilities include troubleshooting issues, processing orders, and answering product inquiries.
Chat Support at Startek Phil. (2017-11 – 2019-10)
- Provides real-time, text based assistance to customers
- Responsibilities include troubleshooting issues, processing orders, and answering product inquiries.
Chat Support at ttech (2016-11 – 2017-01)
- Provides real-time, text based assistance to customers
- Responsibilities include troubleshooting issues, processing orders, and answering product inquiries.
Quality Control Agent at ECIQUEST Co. INC (2012-02 – 2016-05)
- Ensures transcribed voice mail files meet strict standards for accuracy,
- formatting, and completeness before delivery to the client.
Education
Bachelor Science in Information Technolofy – Bulacan State University (2005 – 2008)
