Jhenny khate Coronel

Productive employee with proven track record of successful project management and producing quality outcomes through leadership and team motivation. Works with clients to determine requirements and provide excellent service.

Medical Transcriptionist and supervisor - METRO NORTH MEDICAL CENTER AND HOSPITAL - QUEZON CITY, PHILIPPINES

(2020-06)

• Transcribed patient records and ensured accurate clinical documentation.
• Supported coding team in reviewing charts and validating clinical information.
• Assisted in organizing PHIC claims, attachments, and documentation requirements.
• Ensured deadline compliance for daily and monthly transcription workload.
• Coordinated with doctors, nurses, and departments (ER, OPD, Inpatient, Billing, Medical Records) for signatures, documentation, and clarification of medical entries related to claims.
• Reviewed unsettled, unprotested, and unappealed claims, including pending COVID claims, for proper compliance and reprocessing.
• Trained and guided staff on updated PhilHealth guidelines, case rates, benefit packages, claim filing requirements, and proper documentation standards.
• Managed access and utilization of eClaims, HCI Portal, Dialysis Database, and PHIC Inquiry tools.
• Prepared and submitted operational reports, monitoring spreadsheets, compliance documents, and accomplishment summaries to management.
• Identified workflow issues and implemented process improvements to maintain smooth operations despite staff shortages and high claim volume.
• Ensured professional, efficient, and ethical coordination with PhilHealth offices for claim follow-ups, appeals, and clarifications.

Medical Transcriptionist - BHRILLON PHILIPPINES - MANDALUYONG, PHILIPPINES

(2018-05 - 2019-03)

• Transcribed medical reports, including histories, discharge summaries, and operative reports with high accuracy.
• Ensured timely completion and submission of reports to physicians and medical records departments, facilitating prompt patient care.
• Verified patient information and document completeness to eliminate discrepancies, ensuring accurate patient records.
• Maintained expertise in medical terminology and procedures to ensure quality documentation.
• Edited transcriptions for grammar, clarity, and compliance with facility standards, enhancing overall document quality.
• Reviewed flagged reports for accuracy, correcting errors as necessary.
• Applied ICD-10 and CPT codes for documentation alignment with coding requirements.
• Communicated with physicians to clarify dictations and resolve incomplete information.

Field Worker - DEPARTMENT OF SOCIAL WELFARE AND DEVELOPMENT - MANILA, PHILIPPINES

(2015-01 - 2017-12)

• Conducted community visits and household assessments for welfare and social protection programs.
• Profiled and documented beneficiaries, ensuring accuracy of information for programme effectiveness.
• Coordinated with barangay officials, LGUs, and partner agencies during program rollouts and outreach activities.
• Disseminated programme requirements, schedules, and announcements to stakeholders, enhancing communication and engagement.
• Participated in relief operations and monitored affected families during disaster situations.
• Supported implementation and monitoring of livelihood projects to ensure compliance with standards.
• Prepared field reports, case summaries, and monitoring updates, providing comprehensive insights for supervisor review.
• Handled beneficiary inquiries and grievances, ensuring proper endorsement to appropriate units.

Elementary School - Lucas R. Pascual Elementary School (1994-06 - 2000-03)

Junior and Senior High School - Justice Cecilia Muñoz Palma High School (2000-06 - 2004-04)

Bachelor of Science - Medical Technology - CENTRO ESCOLAR UNIVERSITY (2004-06 - 2009-04)