Arvin Magpayo

Results-driven IT Specialist and System Administrator with experience in Microsoft 365 administration, SAP support, Active Directory management, server maintenance, technical support, network troubleshooting, and web application development. Skilled in supporting enterprise IT operations including file servers, Synology NAS, CCTV systems, printers, PCs, and office IT infrastructure. Experienced in developing systems using PHP, JavaScript, CSS, HTML, and MySQL with AI-assisted development workflows.

IT Support Trainee (Acting IT Support / System Administration Responsibilities) - Vallery Medical Supply

(2026-02)

Assigned to handle primary IT operations and support responsibilities after the resignation of the senior IT personnel during probationary period.

• Administer Microsoft 365 accounts, user permissions, and technical support.
• Provide SAP support and troubleshoot system-related concerns.
• Manage Active Directory users and shared resources.
• Maintain file servers and Synology NAS systems.
• Configure and troubleshoot network infrastructure and firewall settings.
• Review CCTV footage and assist in security monitoring.
• Provide technical support for PCs, printers, scanners, and IT equipment.
• Develop internal systems using PHP, JavaScript, CSS, HTML, and MySQL.
• Utilize AI-assisted development tools to improve workflows.

IT Specialist / Computer Operator - NIA-UPRIIS

(2022-10 - 2026-02)

• Resolved server connectivity issues through network optimization.
• Developed PHP systems for employee management and attendance.
• Assisted employees with technical concerns and system troubleshooting.
• Developed a Document Tracking System and employee modules.
• Monitored network traffic and maintained system performance.

Data Service Assistant - ALL CARD INC.

(2019-09 - 2022-01)

• Conducted data capture and ID processing operations.
• Ensured data accuracy and maintained processing equipment.

IT Contractual - Provincial Government of Nueva Ecija

(2016-04 - 2019-09)

• Maintained office hardware and software systems.
• Assisted in CRPTS implementation and network maintenance.

Bachelor of Science - Information Technology - Wesleyan University – Philippines (2012 - 2016)