Aster Lois Pabuaya

Highly organized and detail-oriented Executive Assistant with over 17 years of experience in executive support, office administration, operations management, procurement, project coordination, financial administration, and customer service. Proven ability to manage executive calendars, business communications, documentation, supplier coordination, and cross-functional projects. Proficient in Google Workspace and Microsoft Office with strong organizational, communication, and problem-solving skills.

Recognized for maintaining efficient office operations while providing exceptional support to executives and teams.

Executive Assistant - Techsoft Solutions Corp.

(2025-02 - 2026-04)

• Provided high-level executive and administrative support to company leadership.
• Managed executive calendars, email correspondence, business documentation, and client communications.
• Coordinated procurement activities, supplier relationships, quotations, purchase requests, and invoicing.
• Assisted with accounts receivable tracking and basic financial administration.
• Scheduled client meetings, installations, and project activities.
• Maintained organized records and generated reports using Google Workspace and Microsoft Office.
• Collaborated with internal teams to ensure efficient project execution and customer satisfaction.

General Manager - Techsoft IT Solutions

(2017-02 - 2025-02)

• Directed daily business operations and administrative functions.
• Coordinated communication between executives, employees, clients, and external partners.
• Assisted management with strategic planning, documentation, and meeting coordination.
• Managed budgets, financial reports, and operational records.
• Developed and improved administrative processes to increase operational efficiency.
• Supervised office activities to ensure organizational goals were consistently achieved.

Administrative Head - Techsoft IT Solutions

(2014-04 - 2017-01)

• Supervised administrative staff and daily office operations.
• Improved administrative workflows and internal coordination.
• Managed schedules, business documents, filing systems, and company records.
• Ensured accurate documentation and efficient office support services.
• Assisted management with administrative planning and reporting.

Ticketing Sales Agent - Lopue's Travel Centre

(2013-05 - 2014-03)

• Assisted customers with airline bookings, ticket issuance, and travel itinerary planning.
• Processed reservations while ensuring compliance with airline policies and fare rules.
• Performed accurate data entry for passenger information and payment records.
• Handled booking modifications, cancellations, and customer inquiries.
• Delivered quality customer service while maintaining high booking accuracy.

Administrative Assistant - 3John-K Scribe Experts

(2010-01 - 2013-03)

• Provided administrative and clerical support to office operations.
• Maintained accurate records and filing systems.
• Performed data entry and document management.
• Coordinated communication among departments and monitored task follow-ups.
• Assisted with daily administrative functions to support operational efficiency.

General Transcriptionist - 3John-K Scribe Experts

(2008-06 - 2009-12)

• Produced highly accurate transcripts from audio recordings.
• Ensured proper grammar, punctuation, formatting, and document quality.
• Maintained confidentiality when handling sensitive information.
• Consistently met productivity and quality standards.

Bachelor of Arts - Business Administration, Major in Management Information Systems - Carlos Hilado Memorial State University (2004-06 - 2008-03)