May Catherine Pontiveros

Results-driven professional skilled in e-commerce operations and ICT support. Known for strong analytical thinking and effective communication, contributing to competitive pricing strategies and accurate order fulfillment. Seeking to leverage these strengths to enhance business outcomes.

Virtual Assistant (E-commerce) - Mark Steven Sabobo - Remote

(2025-04 - 2026-06)

• List products on eBay with optimized titles, descriptions, and images.
• Research similar products on eBay and Amazon to analyze pricing and competition.
• Process and fulfill customer orders accurately on both eBay and Amazon platforms.
• Reprice products using Priceguard to stay competitive and maintain profit margins.
• Edit short-form videos, such as YouTube Shorts or Instagram Reels, for promotional use.

ICT Support Staff - Schools Division Office - Quezon - Pagbilao, Quezon Province, Philippines

(2025-12 - 2026-03)

• Collected, validated, and consolidated ICT equipment inventory and school internet subscription details (e.g., billing account numbers, service provider, rating, speed) in coordination with school property custodians to maintain accurate records.
• Assist in configuring, maintaining, and troubleshooting monitoring tools (e.g., online forms, spreadsheets, and/pr low-code applications) to support data gathering and reporting needs.
• Provide clerical, encoding, and administrative assistance to the Information Technology Officer (ITO) for the preparation and consolidation of division-wide reports that include the consolidation of internet service subscriptions per school, including billing account numbers, service provider name, updated download/upload speed. This also includes the status and other details of the DepEd Computerization Program.
• Encode, verify, and update personnel data (names, employee IDs, official DepEd email addresses), in coordination with Human Resources officers, ensuring completeness and accuracy.
• Maintain strict confidentiality, accuracy, and integrity of all data handled in the course of assigned tasks, pursuant to Republic Act No. 10173, otherwise known as the "Data Privacy Act of 2012," its implementing Rules and Regulations (IRR), and relevant issuances of the National Privacy Commission.
• Execute various tasks directed by the Office of the Assistant Secretary for Information and Communications Technology Service – DepEd Central Office.

Virtual Assistant (Instagram Account Manager) - Wonder Cat Agency - Remote

(2025-03 - 2025-04)

• Manage four Instagram accounts, ensuring consistent branding and activity across all profiles.
• Create and edit daily Reels tailored to each account's target audience.
• Upload and publish images and Reels with optimized captions, hashtags, and posting times.
• Update a spreadsheet daily to track posted content and performance metrics.
• Develop viral content strategies to boost engagement and grow account visibility.
• Engage daily with similar accounts through comments, likes, and follows to increase reach and interaction.

Virtual Assistant (Data Entry Specialist) - Direct Client - Remote

(2025-02 - 2025-03)

• Browse through a website like you are searching for an item something that you need to use to your house or for traveling or a gift to your friends or family.
• Create a successful eBay seller account

Sales Staff - Whitehouse Studio and Photo Supplies - Lucena City, Quezon Province, Philippines

(2023-06 - 2024-12)

• Assist customers with their inquiries, providing helpful and accurate information.
• Compute and track daily, quarterly, and annual sales to ensure accurate reporting and performance evaluation.
• Design layouts based on customer inquiries and specifications, ensuring that the design meets their needs and expectations.
• Collaborate with clients to make adjustments and revisions as needed to perfect the layout.
• Operate digital printing equipment to produce high-quality images and prints.
• Ensure that prints meet quality standards and that the final output is accurate and visually appealing.

Production Operator - Dae Kyung Phils., Co., Inc. - EPZA Rosario, Cavite

(2019-02 - 2019-08)

• Insert electronic components into the product according to specifications, ensuring proper placement and functionality.
• Test the product's quality to ensure it meets required standards and customer expectations before final approval.
• Place serial numbers on each product for traceability and accurate tracking throughout the production process.
• Test the capacity and voltage of the product's batteries to ensure they are functioning correctly and meet performance requirements.
• Ensure timely delivery of products to various companies, ensuring safe and proper transport.
• Package products according to specific customer orders, ensuring they are securely packed and labeled for shipment.

Bachelor - Industrial Technology Major in Computer Technology - Southern Luzon State University – Lucena Campus (2024-06)